Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Good
by A verified traveler
Posted 22 Sep 2024
Our room smelled of dog. The carpet was not clean before we arrived; it needed to be shampooed.
The location, the private beach, and restaurant were all great, but the actual room itself wasn’t great.
Comment from Hotel Management
23 Sep 2024 by Resort Manager, Hotel Management
Dear Camera, We sincerely apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret the inconvenience caused. Please be assured that your comments will be addressed with the appropriate team to ensure they are not repeated moving forward. On a positive note, we are glad to know that you enjoyed our beachfront location and that you found our dining expereince to your liking. We appreciate your feedback and hope to have the opportunity to welcome you back and provide you with the hospitality you deserve.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Resort Manager, Hotel Management
Dear Lashonda, Thank you for being our guest and the great rating! It is excellent to learn how much you enjoyed your time at Delta Hotels Virginia Beach Waterfront and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Best Regards, Alexis Leitman, Resort Manager
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Resort Manager, Hotel Management
Dear Robert, Thank you for choosing Delta Hotels Virginia Beach Waterfront and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Resort Manager, Hotel Management
Dear Kristen, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Management, Hotel Management
Dear Jakiah, Thank you for letting us know your visit to Delta Hotels Virginia Beach Waterfront was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 12 Sep 2024
Our family stayed 3 days at the hotel, everything was good. the room was clean and nice. Restaurant room delivery was very convenient and quick. Very enjoy the time when we were there
Comment from Hotel Management
13 Sep 2024 by Management, Hotel Management
Dear Nee, It was a pleasure to have you as our guest at Delta Hotels Virginia Beach Waterfront. We are delighted to read you and your family were impressed with your room and that our service met your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.Best Regards,Alexis LeitmanResort Manager
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Resort Manager, Hotel Management
Dear Kemwanttie, It is wonderful to know you enjoyed everything about your time at Delta Hotels Virginia Beach Waterfront and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your generous rating, and we hope you will be able to stay with us again soon. Best Regards, Alexis Leitman, Resort Manager
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Resort Manager, Hotel Management
Dear Arielle, It is our pleasure to know that your recent visit to the Delta Hotels Virginia Beach Waterfront was memorable. We are thrilled that you loved so much about staying with us, and enjoyed our property. Our team strives to ensure an exceptional experience for each guest. Thank you for your generous rating, and we look forward to welcoming you again soon.Best Regards,Alexis Leitman,Resort Manager
by A verified traveler
Posted 10 Sep 2024
Very clean
Comment from Hotel Management
11 Sep 2024 by Resort Manager, Hotel Management
Dear Mary, It is delightful to know that your overall stay at the Delta Hotels Virginia Beach Waterfront was enjoyable. We are glad that everything went well during your stay. Thank you for your nice rating. We look forward to seeing you again soon.Best Regards,Alexis Leitman,Resort Manager
