Ratings based on 652 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
by A verified traveler from RICHMOND
Posted 27 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Everything was good. I would stay here again.
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Hi Harry, thank you for sharing your experience with us! We're glad to hear you enjoyed your stay and would love to welcome you back anytime. Safe travels, and see you again soon!
by A verified traveler
Posted 21 Oct 2024
Initially reserved room wasn't clean, got huge suite as compensation with no upcharge. Desk clerk was courteous and efficient and apologetic about issue. New room was clean and very nice.
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Hi Rodney, thank you for the excellent review! We’re thrilled that our team could resolve the initial issue quickly and that you enjoyed the upgraded suite. Your comfort and satisfaction mean a lot to us. Looking forward to welcoming you back soon
by A verified traveler
Posted 19 Oct 2024
N/A
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Hi Scott, thanks for the feedback! We’re glad to hear you had a positive stay with us and look forward to welcoming you back. Safe travels
by A verified traveler
Posted 16 Oct 2024
10/10 Service
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Hi Angel, we appreciate the 5-star rating and are delighted you found our service to be top-notch. Thank you for staying with us, and we hope to welcome you back soon!
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Thank you, Rebecca, for the 5-star review! We’re thrilled you enjoyed your time with us. Looking forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 8 Oct 2024
Mostly comfortable but thought pillows were too soft.
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Hi Mabel, thank you for your feedback! We’re glad you had a mostly comfortable stay and appreciate your comment on the pillows. We’ll take it into consideration to enhance our guests’ comfort. Hope to see you again soon!
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Charles, Hotel Management
Thank you, John, for the 5-star review! We’re so pleased you enjoyed your stay with us. We can’t wait to host you again soon!
by A verified traveler
Posted 30 Sep 2024
Nice hotel, perfect for one night visits
Comment from Hotel Management
1 Oct 2024 by Charles, Hotel Management
Thank you, Jessica! We're glad you enjoyed your stay with us. We hope to welcome you back for another visit soon!
