Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Back entrance blocked with cones & handicap spot erased, no ice machine for rear property, had to supply own batteries to make (2) TV remotes to work, Out of OJ in juice machine, door springs to strong for limited patrons... Understanding property being revitalized however current customers shouldn't have to suffer... NO staff spoke english except front desk, very discerning on many levels...
by A verified traveler
Posted 31 Oct 2024
Room was okay. Floor was dirty when we checked in, including a toenail. We requested the cleaning staff just go over the floors, but when we returned the debris was still there. Beds were fine and other than the dirty floor, the rest of the fixtures were adequate. Hotel is located off a really weird turn off the highway, so it’s not terribly convenient to drive to. Whole building is under construction and there’s a weird smell in the lobby. Hopefully everything looks better and cleaner after renovations.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Staff was friendly and helpful. Room was large and comfortable. Construction of converting hotel to another brand (?) made common areas a bit cluttered and dirty. Ice machine on our floor didn’t work, one elevator wouldn’t move to another floor so we had to walk to use one at the other end.
by A verified traveler from Saskatoon
Posted 21 Oct 2024
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Room was clean. Overall quiet which was nice for a change. Nice staff. Will stay there again.
by A verified traveler from Oceanside
Posted 15 Oct 2024
No surprises, clean room with easy freeway access.
by A verified traveler
Posted 13 Oct 2024
The staff was doing the best they could but since the property was undergoing name change, etc. things were broken, food was limited, things in general were not up to BW standards. Don't stay here!
by A verified traveler
Posted 12 Oct 2024
Hotel was being painted.
