Ratings based on 785 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from battlecreek
Posted 1 Nov 2024
We believe there might have been mold in the room. Our employees came home sneezing, headaches, and feeling ill from the room.
Comment from Hotel Management
5 Nov 2024 by Jada, Hotel Management
Hello Karrie,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 24 Oct 2024
This hotel was conveniently located and had friendly staff.
Comment from Hotel Management
5 Nov 2024 by Jada, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and that you found our rooms comfortable.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Jada, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and that you found our rooms comfortable.
by A verified traveler from Marietta
Posted 7 Oct 2024
by A verified traveler
Posted 7 Oct 2024
This is a great property to stay at especially when coming from the airport. The only issues we found were that the firepit was not working when we were there. However, it was not a huge issue for us!
Comment from Hotel Management
5 Nov 2024 by Jada, Hotel Management
Hello Taylor,Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and that you found our rooms comfortable.
by A verified traveler
Posted 21 Sep 2024
Not the Marriott standards that I was expecting. Room smelled very gross when we arrive and throughout stay. Furniture has lots of stains. Broken elevator. No sheets for pullout bed. Gave us the wrong room at check in.
Comment from Hotel Management
25 Sep 2024 by AMYIA, Hotel Management
Dear Cole , Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
by A verified traveler
Posted 15 Sep 2024
Old and loud AC
Comment from Hotel Management
15 Sep 2024 by amyia, Hotel Management
Mr. Base I recognize your time is valuable and appreciate the feedback you have provided. This was not your experience, and I sincerely apologize for failing to meet your expectations.
by A verified traveler
Posted 2 Sep 2024
Nothing specific, nice play to stay
Comment from Hotel Management
2 Sep 2024 by amyia, Hotel Management
Thank you for staying with our hotel ,I am Glad you enjoyed your stay !
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Amyia , Hotel Management
Thank you for staying with our hotel
by A verified traveler
Posted 23 Aug 2024 on Hotels
Great location. Walking distance to eateries. Very clean.
Comment from Hotel Management
5 Sep 2024 by amyia, Hotel Management
Thank you for choosing our hotel we are glad you enjoyed your stay
