Ratings based on 189 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff were outstanding
The mini breakfast was inspiring
by A verified traveler
Posted 2 Nov 2024
Excellent overall. Good service and nice continental champagne breakfast service. Only complaint was my TV did not get the regular channels and bathroom sink outlet didn't work. I mentioned this in the morning when leaving the unit for the day, but they didn't fix either by the evening. I think it is an issue with smaller boutique hotels not being able to fix things rapidly. BUT, I would stay here again.
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Lawrence,Thank you very much for all your thoughtful comments. I'm glad you enjoyed your stay overall, but I do apologize for the TV channels and outlet issue. I appreciate your patience. We will be reviewing the issues and the reponse time with our management team together. I hope we can welcome you back to Carmel again soon.Warm regards,Karin
by A verified traveler
Posted 30 Oct 2024
Just wonderful all around
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Megan,Thak you for your excellent review. I'm delighted you had a wonderful visit and hope you will visit us again soon.Warm regards,Karin
by A verified traveler
Posted 25 Oct 2024
It's a dreamy place. We had a lovely visit, and they were so good to us. Really a special occasion!
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Nicholas,Thank you taking the time to review your stay with us. We're so happy to read that your time in Carmel was special and hope we can continue to welcome you in the future.Warm regards,Karin
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Stephanie,Thank you for reviewing your visit to Carmel. I hope we will have the opportunty to welcome you again soon.Warm regards,Karin
by A verified traveler from zephyr cove
Posted 23 Oct 2024
This is my second stay at Petit Pali. it's very close to town which makes for easy walking. It states it has free parking but it does not guarantee parking. it shares parking with other property down street. rooms are comfortable but very small so not a lot of luggage can fit. StFf is amazing. beds are comfortable Shower has great pressure
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Penny,Thank you very much for choosing us as your Carmel host and taking the time to review your stay. We appreciate all your valuable feedback and hope we can welcome you again soon.Warm regards,Karin
by A verified traveler
Posted 23 Oct 2024
Lovely place, great location, delicious pastries for breakfast! Staff very attentive.
Comment from Hotel Management
6 Nov 2024 by Karin, Hotel Management
Dear Joan,Thank you sharing your review. I'm delighted to read you enjoyed your stay and hope you will come back again soon.Warm regards,Karin
by A verified traveler
Posted 20 Oct 2024
Very nice and close to everything.
Comment from Hotel Management
22 Oct 2024 by Karin, Hotel Management
Dear Carlosc,Thank you very much for sharing your great review. I hope we can welcome you back again soon.Warm regards,Karin
by A verified traveler
Posted 20 Oct 2024
Great stay. Nice touches. Great location. Freindly staff.
Comment from Hotel Management
22 Oct 2024 by Karin, Hotel Management
Dear Martin,Thank you very much for all of your wonderful comments. I hope you will come back to visit us again soon.Warm regards,Karin
by A verified traveler
Posted 20 Oct 2024
Terribly small and cramped for the amount charged for the room. A Motel 6 with nice amenities and services
Comment from Hotel Management
22 Oct 2024 by Karin, Hotel Management
Dear William,Thank you very much for taking the time to review your stay with us. I am sorry that our room sizes were disappointing for you. We do offer a variety of room types with the deluxe rooms and suites being on the larger size. I hope you would consider visiting us again and we'd work hard to find a room size more to your expectations.Warm regards,Karin
