Ratings based on 973 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Breakfast was amazing and inside hotel was amazing
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Noe,It's always a pleasure to hear that our guests have had such an enjoyable experience! It's especially great to know you had the opportunity to try our delicious breakfast selection. From all of us at Embassy Suites by Hilton Anaheim North, thank you for sharing your positive review, and we hope to have the chance to welcome you back the next time you're in the area.
by A verified traveler
Posted 21 Nov 2024
They have a centralized AC/Air unit, making it impossible to adjust your room temperature. Room and bathroom with spicer webs and dirt.
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Karina,Thank you for taking a moment to leave a review. We sincerely regret any disappointment with your experience. Please accept our apologies for any inconvenience caused by our climate control. Your feedback regarding our accommodations will be shared internally to ensure our high standards of cleanliness are being met. It would be our pleasure to welcome you back for a seamless stay worthy of a perfect rating.
by A verified traveler
Posted 20 Nov 2024
My kids were freezing cold both nights, the heat did not work in the hotel room at all I call and reported the issue nothing was done, and the room had a stench of a moldy smell due to a water leak in the bathroom of room #623
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Anthony, Thank you for sharing your experience. We apologize for the issues you encountered with the heating and room condition. Your concerns have been noted, and we are working to address these matters to ensure a more comfortable stay for future guests. We hope to have another chance to serve you better.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Amazing
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Crystal,We're delighted you enjoyed your stay at Embassy Suites by Hilton Anaheim North! Please come see us again soon.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Ehhh it was alright parking u have to pay for and it’s in the same parking lot as a strip club 😑 the rest you can sum up. But we got 2 complimentary drinks upon arrival.
Comment from Hotel Management
16 Nov 2024 by General Manager, Hotel Management
Dear Monique,Thank you for taking the time to share your thoughts with our team. We are honored to have earned a perfect rating and glad that you enjoyed our complimentary refreshments. In addition to your satisfaction, your feedback is important to us and noted. We hope to welcome you back in the future.
by A verified traveler
Posted 13 Nov 2024
