Ratings based on 64 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
Adequate
by A verified traveler
Posted 19 Jul 2024
Staff was amazing!
by A verified traveler
Posted 14 Jul 2024
Lovely overnight stay. Room was good, food was excellent. All staff were friendly and helpful.
Excellent breakfast. Beautiful surroundings area.
by A verified traveler
Posted 10 Jul 2024
Warm welcome. Food, service and accommodation very good. Excellent stay
by A verified traveler
Posted 3 Jul 2024
I booked the hotel because it was close to my course location and had excellent food reviews. However, just after 5pm, as I finished my course and was looking forward to a meal, I received a call from the hotel informing me that the kitchen was closed due to staff shortages. This was highly disappointing since the main reason for choosing this hotel was its food.
Upon arrival, I was further disappointed to learn that no cooked breakfasts were available, only a newly introduced continental breakfast. Additionally, there were some unsettling occurrences in my room, which made me feel uncomfortable, leading me to leave for home that evening.
When I spoke with the manager, I felt ridiculed for my reason for leaving. As someone who has traveled the world for the past 20 years, I am not prone to leaving hotels for trivial reasons. This experience was highly unusual and unsettling.
I requested a refund based on my dissatisfaction with the food situation but was only offered a refund for the difference between a continental breakfast and a cooked breakfast. I was told that if I had booked my stay based on the food, I should have reserved a table in advance.
In this instance, the customer is not considered right, which is regrettable. I would not recommend this hotel.
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Lovely rooms but disappointing overall
Posted 14 Jun 2024 on HotelsThe room was very nicely decorated, comfortable, and clean. I liked the little touches including a card, biscuits, and proper milk (even though I don’t drink it). The downside is that I didn’t sleep well as the doors downstairs were very noisy (banging shut and squeaking) at 6am in the morning.
I was really excited that the hotel price included a cooked breakfast and I was told when I checked in that breakfast was 8 - 10:30am. However when I went for breakfast I was told it didn’t start until 8:30 which is when the chef was due to arrive.
For that reason this hotel is not suitable for my business stays unfortunately.
by A verified traveler
Not enough staff
Posted 7 Jun 2024 on HotelsNice rooms, breakfast was really good. Service in the evening was poor.
by A verified traveler
Highly recommended
Posted 25 May 2024 on HotelsComfortable, clean room. Friendly and efficient staff and food very good. Would highly recommend.
by A verified traveler
Posted 25 May 2024 on Hotels
