Ratings based on 114 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Jenny (staff) is efficient and caring about customer service. I watched her working hard at a busy lunch hour managing multiple tasks. She was courteous and helpful, answering my transportation questions and taking care of so much at once. The food is excellent and room quiet, clean and comfortable.
Comment from Hotel Management
13 Sep 2024 by Dave, Hotel Management
Dear Jennifer,Many thanks for your kind review and for your feedback.One of our core objectives is to provide first class customer service and I am very pleased this was what you experienced. We hope you can stay with us again.Kind regards, David.
by A verified traveler
Posted 7 Aug 2024
Nice feel about the place, friendly
Comment from Hotel Management
7 Aug 2024 by Dave, Hotel Management
Dear Louise,Many thanks for your kind review. We are delighted you enjoyed your stay and hope you can stay with us again.Kind regards, David
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Dave, Hotel Management
Hi Amir,Many thanks for awarding the team top marks. Very much appreciated.We hope you can stay with us again.Kind regards, David
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Dave, Hotel Management
Hi Colette,Many thanks for awarding the team top marks, very much appreciated.We do hope you can stay with us again.Kind regards, David.
by A verified traveler
Posted 1 Jun 2024 on Hotels
Excellent room and great breakfast
Comment from Hotel Management
2 Jun 2024 by Dave, Hotel Management
Dear Andrew,I am really pleased that you enjoyed your stay with us and many thanks for awarding the team top marks. We hope you can stay with us again.Kind regards, David.
by A verified traveler
Posted 27 May 2024
Excellent stay
Comment from Hotel Management
27 May 2024 by Dave, Hotel Management
Dear Deborah,Many thanks for awarding the team top marks.We very much hope you can stay with us again.Kind regards, David.
by A verified traveler
A lovely stay
Posted 18 May 2024 on HotelsFriendly, helpful staff. Great food. Lovely clean, tidy, comfortable room.
Comment from Hotel Management
19 May 2024 by DAVE, Hotel Management
Hi Alison,Many thanks for your kind review and for awarding the team top marks, much appreciated.We hope you can stay with us again.Kind regards, David.
by A verified traveler
Posted 30 Apr 2024
Always love staying here when in Northampton. Great restaurant on site and great service from the staff
Comment from Hotel Management
1 May 2024 by Dave, Hotel Management
Dear Peter,Many thanks for your kind review and for awarding the team top marks.We love you staying with us and look forward to your next stay. Kind regards, David.
by A verified traveler
Lovely comfortable friendly pub with excellent foo
Posted 30 Apr 2024 on HotelsThe team were very helpful and friendly, my room was cosy but spacious with a great cooked breakfast.
The food in the restaurant was absolutely amazing, far and way above average pub grub.
I travel a lot of work and this is now one of my favourite places to stay.
Comment from Hotel Management
30 Apr 2024 by Dave, Hotel Management
Dear Susan, Many thanks for your kind review and for awarding the team top marks. We are delighted that you regularly stay with us and we very much look forward to your next visit.Kind regards, David.
by A verified traveler
Great place to eat.
Posted 27 Apr 2024 on HotelsExcellent food at a good price. Staff are very attentive and helpful. I stayed in a single room which was a little compact but had everything I needed. Would definitely stay again.
Comment from Hotel Management
28 Apr 2024 by Dave, Hotel Management
Dear Angela,Many thanks for your kind review. We have only one single room and it is compact, but fine for a short stay.We do hope you can stay with us again. Kind regards, David.
