Ratings based on 856 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
The staff were great but there are too few of them for a larger hotel. The basics like the faulty drain in the sink and very temperamental shower controls, lights that would not switch off individually (all on or all off only option) made the room feel very tired. Communal areas nice and breakfast good.
Comment from Hotel Management
30 Dec 2024 by DawnK, Hotel Management
Dear BarbaraThank you for taking the time to leave us a review and we are sorry to hear that there was issues with your stay. We will pass on the feedback to the correct departments, i am happy that you enjoyed your breakfast with us and we hope to see you again in the future
by A verified traveler
Posted 14 Nov 2024
It was great.stay over all, however too much noise outside our room which meant we did not get much sleep (people were arguing). Lovely breakfast, clean hotel and lovely professional staff.
Comment from Hotel Management
14 Nov 2024 by DawnK, Hotel Management
Thank you for taking the time to leave a review i am glad that the standards of the hotel met with your approval i am very sorry that your sleep was disrupted and hope that your next your sleep will not be interrupted by other guests
by A verified traveler
Posted 12 Oct 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Hilton Northampton Team , Hotel Management
Dear Guest,Thank you for taking the time to complete a post stay rating. We hope to be able to welcome you back to our hotel!
by A verified traveler
Posted 22 Sep 2024 on Hotels
Really nice hotel, lovely restaurant and bar area.
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team , Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team , Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 7 Sep 2024 on Hotels
Friendly F&B Manager was helpful in recommending a nice walk around the nearby village.
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team , Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team, Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 1 Sep 2024
Very good hotel. Clean and staff were great. Only downside we thought was having to pay for parking as an extra. But recommended 👍
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team , Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by Hilton Northampton Team, Hotel Management
Thank you for your feedback! We hope to welcome you back to our hotel in the near future!
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Hilton Northampton Team, Hotel Management
Thank you for taking the time to complete a post-stay survey! We hope to be able to welcome you back to the hotel in the near future!
