Ratings based on 289 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
there was nothing unique about the property
Comment from Hotel Management
2 Sep 2024 by Team KA, Hotel Management
Thank you for taking the time to leave review, sorry you didn’t enjoy your stay with us.
by A verified traveler
Posted 27 Aug 2024
The property is in the centre of town and easily accessible by road of foot. There is a small car park at the back which can park around 6 cars max. Rooms are a little dated but are clean enough and they have a good shower and tea and coffee making facilities. Staff were friendly
Comment from Hotel Management
28 Aug 2024 by Team KA, Hotel Management
Thank you for the review, hope to see you again
by A verified traveler
Posted 7 Aug 2024
its was great!! thank you
Comment from Hotel Management
7 Aug 2024 by Team KA, Hotel Management
You're very welcome Jordan - hope to see you again :)
by A verified traveler
Posted 5 Aug 2024
They are better than they think! We had an excellent stay (3 nights) and the stay couldn’t have been better. Really friendly and helpful staff and more than great value for money.
Comment from Hotel Management
6 Aug 2024 by Team KA, Hotel Management
Awww how lovely, thank you so much.We really hope you visit us again :)
by A verified traveler
Posted 4 Aug 2024
Very friendly staff
Comment from Hotel Management
4 Aug 2024 by Team KA, Hotel Management
Hi Terry thank you for your review Hope to see you again!
by A verified traveler
Posted 31 Jul 2024
Good clean rooms.well decorated for an old building. Excellent pub .
Comment from Hotel Management
31 Jul 2024 by Team KA, Hotel Management
Thank you Peter, hope to see you again
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Team KA, Hotel Management
Thank you
by A verified traveler
Posted 23 Jul 2024
Nice and central with variety of shops. Bar and restuarant accessible in property. Staff helpful and friendly. Value for money.
Comment from Hotel Management
23 Jul 2024 by Team KA, Hotel Management
Thank you for the review Janet - hope to see you again.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Team KA, Hotel Management
Thank you Stephen - hope to see you again
by A verified traveler
Posted 14 Jul 2024
The room was cleaner than the venue, dated and the bar area was not very clean. No breakfast as no chef for breakfast, so left a bag in the room, not what we were expecting. The bag had golden syrup porridge and flapjack neither of which we could eat as diabetic. Spoke to staff and they could offer no alternatives. Not good as cost £75 for one night stay in a twin room.
Comment from Hotel Management
15 Jul 2024 by Team KA, Hotel Management
Hi Elgiva - thank you for taking the time to leave us your feedback. As per our entry, breakfast is not included. Our rooms are stocked with complimentary tea, coffee, biscuits, toiletries and a continental style breakfast to go - if you don't want any of them, please feel free to leave them! As for our pub not being clean I would refer you to our many previous reviews!
