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"We came to Chicago to see a show. We were able to check in a little early without question. The room was on the smallish side but designed very efficiently. The bed was comfortable and had a huge TV! The lobby was very clean and modern. Easy access to Uber. "

"Very clean and nice food was good . Didn’t like about the high parking cost "

"Loved that it was a short walk to Northwestern hospital. "

"Great"

"I would definitely stay here again. The queen roomis so spacious. There is a mini refrigerator, a safe, two bottles of complimentary bottles of water-nice. There is plenty of drawers to put your clothes in- thoughtful. The congress plaza hotel also included a coffee pot with coffee and tea-conveient. There is one problem-the paint smell in the room. This was a little uncomfortable for me. Other than that, I say it was a really good hotel for your buck. Oh, I forgot to mention the free continental breakfast that is served in the restaurant downstairs. So, thoughtfull. I would definitely recommend The Congress Plaza hotel to anyone. "

"OMG I would recommend this Hotel to everyone. My bestie and I stayed here for our birthday trip (Sep.2024) and the service was amazing. The food was superb, customer service attentive and nice. Also the rooms were so clean. Everyone loved us and our vibrant attires each day. Downtown activities were close by so that’s a plus. Book the room!!"

"Hotel stay was great, only thing was the water heater in the shower was not working."

"We only stayed one night after a party. Great place! We loved it! Valet service made it easy to get in and out. Staff in the Boozy Team room was excellent."

"I had an amazing stay at The Royal Sonesta Downtown Chicago! The location was perfect, with stunning city views and easy access to everything downtown. The staff was incredibly friendly and welcoming, and my room was spotless, spacious, and beautifully designed. The bed was super comfortable, and the amenities exceeded my expectations. The hotel’s facilities were well-maintained and added to the overall experience. I highly recommend this hotel and look forward to staying here again!"