Ratings based on 294 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Nothing
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hi David,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 30 Aug 2024
they didn't even let me stay so I never got my room
Comment from Hotel Management
31 Aug 2024 by Sunny, Hotel Management
Dear Bobby,We’re sorry for any inconvenience. Please note that our property follows Motel 6's policies, and you were placed on the National Do Not Rent List for all Motel 6 locations in the US.
by A verified traveler from Minot
Posted 30 Aug 2024
Smelled in the room.. bedding was uncomfortable.
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team , Hotel Management
Hi Tracy, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Kaur J. #team6
by A verified traveler
Posted 6 Aug 2024
Friendly housekeeper
Comment from Hotel Management
4 Sep 2024 by Sunny, Hotel Management
Dear JosephThank you for your feedback. We're glad to hear that you found our housekeeper friendly! We strive to provide excellent service to all our guests, and we appreciate your acknowledgment of our team's efforts. If there's anything specific you believe we could improve on, we'd love to hear more from you so we can make your next stay even better.
by A verified traveler
Posted 26 Jul 2024
Sunny, desk manager was great.
Comment from Hotel Management
30 Jul 2024 by Brand Experience Team, Hotel Management
Hi James,Thank you for positively rating your stay!!Maz K.#Team6
by A verified traveler
Posted 26 May 2024 on Hotels
It would have been amazing had we known there was renovation going on, they worked well into the night it was disturbing. There were holes in the bathroom wall, the toilet got clogged after the 3rd use. In reality you get what you pay for. Overall the service was excellent.
by A verified traveler
Posted 21 May 2024 on Travelocity
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Was absolutely disgusting. Bed wasn’t made. Mold on the walls. Disgusting. Dry wall and paint all over the carpets.
Comment from Hotel Management
15 Apr 2024 by Sunny, Hotel Management
Dear JosephI'm sorry you though of things this way of our hotel but your accusations are completely false. None of our rooms have mold on the wall we never rent rooms like that to any guest. As for the bed not being made that is false as well. The rooms was ready to rent when you checked in. As for the drywall and paint over our carpet in our downstairs hallway and stairwells, we started our renovations to our public areas and we have new carpet ready to be installed in about a week so I'm not too sure on how the hallways and stairwells would have impacted your stay.
