Ratings based on 478 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Room was clean, except the shower/bathtub floor needed cleaned a little better.
Comment from Hotel Management
11 Sep 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
by A verified traveler
Posted 7 Sep 2024
Great staff ( George! )
Comment from Hotel Management
11 Sep 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
by A verified traveler from Bloomington
Posted 3 Sep 2024
A bit deserted.
Comment from Hotel Management
4 Sep 2024 by George, Hotel Management
Thank you so much for taking the time to share your thoughts! We are absolutely delighted to hear that your stay with us was good. We really enjoyed making sure every aspect of your experience matched and exceeded your expectations. Your glowing review is a testament to our team’s commitment to providing unparalleled service to our guests and creating unforgettable memories. We are glad you found our accommodations comfortable, our rooms accessible, and our staff attentive and welcoming. Your satisfaction is our top priority, and we’re happy to have played a part in making your visit truly memorable. We look forward to the opportunity to welcome you back to our hotel in the near future. In the meantime, if there is anything we can do to help you, please do not hesitate to contact us.
by A verified traveler
Posted 25 Aug 2024
The Staff were very nice and the hotel had a unique decor and design that matched well for the area. I loved the staircase look.
Comment from Hotel Management
4 Sep 2024 by George, Hotel Management
Thank you so much for taking the time to share your thoughts! We are absolutely delighted to hear that your stay with us was good. We really enjoyed making sure every aspect of your experience matched and exceeded your expectations. Your glowing review is a testament to our team’s commitment to providing unparalleled service to our guests and creating unforgettable memories. We are glad you found our accommodations comfortable, our rooms accessible, and our staff attentive and welcoming. Your satisfaction is our top priority, and we’re happy to have played a part in making your visit truly memorable. We look forward to the opportunity to welcome you back to our hotel in the near future. In the meantime, if there is anything we can do to help you, please do not hesitate to contact us.
by A verified traveler
Posted 24 Aug 2024
Nice
Comment from Hotel Management
4 Sep 2024 by George, Hotel Management
Thank you so much for taking the time to share your thoughts! We are absolutely delighted to hear that your stay with us was good. We really enjoyed making sure every aspect of your experience matched and exceeded your expectations. Your glowing review is a testament to our team’s commitment to providing unparalleled service to our guests and creating unforgettable memories. We are glad you found our accommodations comfortable, our rooms accessible, and our staff attentive and welcoming. Your satisfaction is our top priority, and we’re happy to have played a part in making your visit truly memorable. We look forward to the opportunity to welcome you back to our hotel in the near future. In the meantime, if there is anything we can do to help you, please do not hesitate to contact us.
by A verified traveler
Posted 19 Aug 2024
It was inexpensive and available the same day!
Comment from Hotel Management
22 Aug 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
by A verified traveler
Posted 17 Aug 2024
The staff were great! Room was spacious with all that we needed.
Comment from Hotel Management
22 Aug 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
by A verified traveler
Posted 4 Aug 2024
Shower was luke warm. No coffee in room. Only 3 towels for 2 people. TV wouldnt connect to the wifi at all the whole time so it was useless. Some lights in the room didnt work. Pool was FREEZING
Comment from Hotel Management
6 Aug 2024 by George, Hotel Management
We appreciate you taking the time to share your thoughts on your recent stay at our hotel. Your feedback is important to us, as it provides valuable insight into areas where we can improve our services. We are truly sorry to hear that your experience with us did not exceed your expectations. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced during your stay at our hotel. We understand how frustrating it can be when expectations are not met, and we regret that we were unable to provide you with adequate service and comfort Rest assured, we take your feedback seriously and will address the concerns you raise with our team to ensure necessary improvements are made. Our ultimate goal is for all our guests to have an enjoyable and memorable stay, and we are committed to taking the necessary steps to make that happen We hope you will consider giving us another opportunity to serve you better in the future. If you decide to return, please do not hesitate to contact us directly, we will do our best to ensure your next experience with us exceeds your expectations Again, we apologize for any inconvenience you may have experienced and thank you for bringing this information to our attention.
by A verified traveler from Harrisburg
Posted 4 Aug 2024
Had a nice quiet pleasant stay. Beds were comfy and room was clean and comfortable as well. Sunny was very helpful for when I booked the wrong dates and he informed me of how to change the dates and for us checked right in with no hassle overall great experience
Comment from Hotel Management
6 Aug 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
by A verified traveler
Posted 29 Jul 2024
None
Comment from Hotel Management
31 Jul 2024 by George, Hotel Management
Thank you for choosing to stay with us and taking the time to give us our valuable feedback. We are happy to hear that you enjoyed your entire experience at our hotel. Your feedback is greatly appreciated and taken seriously as it helps us identify areas for improvement. We apologize for any mistakes you may have made during your stay and assure you that your feedback will be shared with our team to ensure necessary steps are taken to improve our services. We strive to provide a flawless experience to all our guests, and we regret if we are unable to meet your expectations in any way. Your satisfaction is important to us and we hope to have the opportunity to welcome you in the future. If there is anything else we can do to help you or if you have any additional information to share, please do not hesitate to get in touch.
