Ratings based on 989 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great place to stay the night and rest peacefully
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Fernando,We are pleased to hear that you had a peaceful stay with us. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for another restful experience in the future!
by A verified traveler
Posted 22 Nov 2024
This hotel experience was excellent. The staff checked me in at 5 am after a long night of decorating the local country club. They were so kind. I look forward to returning here again next year.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Christopher,We are thrilled to hear that you had an excellent stay with us and that our staff provided you with exceptional service during your late-night check-in. We can't wait to welcome you back next year for another memorable visit. Thank you for choosing our hotel for your stay.
by A verified traveler
Posted 21 Nov 2024
Older gentleman not so kind at night and random kids running around at check out kinda weird
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Sean, We apologize for any inconvenience you experienced during your stay. Guest feedback is important to us, and we will address the behavior you encountered. Should you have any further concerns, please don't hesitate to reach out to our management team for assistance.
by A verified traveler
Posted 18 Nov 2024
This hotel needs some updates. Rusty hanging rod along with rusty hangers. Little bugs on the vanity.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Antonio, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jade, We appreciate you choosing our hotel for your stay. Should there be any concerns from your visit, please reach out to us so we can address them accordingly. We hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jonathan, We appreciate you taking the time to review our hotel. Please feel free to contact us directly to discuss your experience further. We value your feedback and would like to address any concerns you may have had during your stay.
by A verified traveler
Posted 17 Nov 2024
Bloodied pillow, 0 room cleanup for 5 day stay
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Hector, We're sorry to hear about your experience and appreciate you bringing this to our attention. For any future concerns, please don't hesitate to reach out to management during your stay.
by A verified traveler
Posted 17 Nov 2024
Horrible
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Derrick, We're sorry to hear that your experience was not up to your expectations. We appreciate your feedback and will use it to improve our services for future guests. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Marc, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Krasen,We are enraptured to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service to all our guests and we are thrilled that we met your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us.
