Ratings based on 417 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Best, Laura , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 3 Sep 2024
Staff was very nice and everything was super accessible
Comment from Hotel Management
3 Sep 2024 by Laura, General Manager, Hotel Management
Thank you for your feedback! Hope to welcome you back on a future visit!
by A verified traveler
Posted 2 Sep 2024
Cleaning could be better. Room wasnt vacuumed and shower was dirty.
Comment from Hotel Management
3 Sep 2024 by Sincerely, Laura, Hotel Management
Thank you for your feedback. I am disappointed to learn of your experience. I have shared this with our property team to ensure this was an isolated issue.
by A verified traveler
Posted 29 Aug 2024
Bed sheets had blood on them.
Comment from Hotel Management
30 Aug 2024 by Laura, General Manager , Hotel Management
Thank you for your feedback. We are disappointed to learn of your experience and are immediately investigating to ensure this was an isolated incident.
by A verified traveler from Youngstown
Posted 18 Aug 2024
It was a suitable hotel. Staff were very friendly
Comment from Hotel Management
25 Aug 2024 by Laura, General Manager, Hotel Management
Thank you for your feedback! We hope to welcome you back on a future visit.
by A verified traveler
Posted 10 Aug 2024
Xxx
Comment from Hotel Management
10 Aug 2024 by Laura, General Manager, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 5 Jul 2024
Treated us like royalty and the staff was excellent
Comment from Hotel Management
6 Jul 2024 by Laura, General Manager, Hotel Management
Thank you: I am delighted to learn of your experience with us. I hope to personally welcome you back on a future visit. Thank you!
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
6 Jul 2024 by Laura, General Manager, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 26 Jun 2024 on Orbitz
👍
Comment from Hotel Management
26 Jun 2024 by Laura, General Manager, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 24 Jun 2024
I pd online for what said to be a king and sofa bed and only got the king bed. Also I pd online and she charged me a whole night fee again at the desk.
Comment from Hotel Management
26 Jun 2024 by Laura, General Manager, Hotel Management
Virginia, We apologize for your experience. We would love the opportunity to help resolve this. Please contact the hotel directly for resolution. Thank you for your feedback.
