Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
It was a fresh and clean.
Comment from Hotel Management
4 Dec 2024 by Customer Care Team, Hotel Management
Hi Alina, Thank you for your feedback! We're so glad to hear you found the property fresh and clean. We strive to maintain a welcoming and comfortable environment for all our guests, and we appreciate you taking the time to share your experience. We look forward to hosting you again soon!Best Regards, Customer Care Team
by A verified traveler
Posted 2 Dec 2024
Great staff and very convenient close to universal studios!
Comment from Hotel Management
4 Dec 2024 by Customer Care Team, Hotel Management
Hi Cassandra, Thank you for your kind review! We're so glad to hear that you enjoyed our staff and found the location convenient for your visit to Universal Studios. We aim to provide a welcoming and convenient experience for all our guests, and it’s great to know we were able to meet your expectations. We hope to welcome you back for another fantastic stay soon!Best Regards, Customer Care Team
by A verified traveler
Posted 26 Nov 2024
Everything was good, I will come stay again!
Comment from Hotel Management
28 Nov 2024 by Comfort Inn North Hollywood Management, Hotel Management
Dear Fanny,Thank you for staying with us when you visited Comfort Inn & Suites North Hollywood. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Comfort Inn & Suites North Hollywood!Kind Regards,Comfort Inn North Hollywood Management
by A verified traveler
Posted 19 Nov 2024
Wow ! Best hotel in NOHO! Super clean and like new bedding and towels. It was a lovely stay. Thank you to all the staff for such a warm and friendly services. 5 stars!!!
Comment from Hotel Management
21 Nov 2024 by Customer Care Team, Hotel Management
Hi Julio, We are thrilled to hear you had such a lovely stay and appreciated the super clean environment, like-new bedding and towels, and our warm and friendly service. Providing a spotless and welcoming experience is always our priority, and it means so much to know it contributed to your enjoyment. We truly value your kind words and 5-star review, and we look forward to welcoming you back for another exceptional stay in the future. Thank you for recognizing our efforts!Best Regards, Customer Care Team
by A verified traveler from Corona
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 15 Nov 2024
We enjoyed our stay. Our room was very nice. Beds were comfortable and check in was very easy. They offered full breakfast which was also a nice treat.
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Hi Amber, The team is delighted to hear you enjoyed your stay and found the room and beds comfortable, as well as the check-in process seamless. It’s great to know the full breakfast added to your experience; we’re always looking for ways to make mornings more enjoyable for our guests. Should you have any preferences or requests for future stays, such as specific room features or breakfast items, we’d be happy to accommodate to ensure your next visit is just as pleasant. Thank you for choosing to stay with us!Best Regards, Customer Care Team
by A verified traveler
Posted 13 Nov 2024
The room seemed clean-ish, I did see stains on my sheet, the hallway smelled bad, where we parked our car was open to anyone off of the street. A lot of homeless walking around.
Comment from Hotel Management
13 Nov 2024 by Customer Care Team, Hotel Management
Hi G, Thank you for sharing your concerns with us. We regret that your experience wasn’t fully comfortable and appreciate the opportunity to address these issues. We are immediately reinforcing our housekeeping inspections to ensure all linens meet our cleanliness standards and are free of any stains before guests arrive. We’re also increasing regular air refreshers and deep cleaning in our hallways to improve the atmosphere. While we can’t control all factors in the surrounding area, we are enhancing security measures around the parking area and grounds to create a safer and more private environment for our guests. We hope you’ll consider visiting us again and allowing us to provide a better experience.Best Regards, Customer Care Team
by A verified traveler from Brawley
Posted 8 Nov 2024
Best service
Comment from Hotel Management
11 Nov 2024 by Comfort Inn North Hollywood Management, Hotel Management
Dear Lola,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn & Suites North Hollywood. We would love to host you again on your next visit to Comfort Inn & Suites North Hollywood. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Comfort Inn North Hollywood Management
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
