Ratings based on 942 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear ROBERT, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Melissa Chunn, GM
by A verified traveler
Posted 27 Dec 2024
Ideal location with plenty of dining, shopping, and excellent location.
The rooms are comfortable and clean with quality bed linens.
Comment from Hotel Management
28 Dec 2024 by GM, Hotel Management
Dear Sandy, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Melissa Chunn, GM
by A verified traveler
Posted 24 Dec 2024
Everything was in walking distance, it made having a few alcoholic beverages not an issue
Comment from Hotel Management
26 Dec 2024 by GM, Hotel Management
Dear Davis, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Melissa Chunn, GM
by A verified traveler
Posted 23 Dec 2024
My heater would not work, reported it once, they fixed it and it went out again around 3am and it was 22 degrees outside. The maintenance man said they have not been on all year. Recommend they run and fix units prior to the upcoming cold season, as in be proactive rather than reactive
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Dear Alan, Thank you for taking the time to review our hotel. I sincerely apologize for the heating issues you encountered during your stay, and I regret that we did not resolve the problem on our first attempt. Your feedback is greatly appreciated, as it helps us monitor and enhance the guest experience. We value your stay and hope to welcome you back in the future. Sincerely, Melissa Chunn, GM
by A verified traveler
Posted 5 Dec 2024
Housekeeping was the best!! They cleaned our room and it was very fresh!!
Comment from Hotel Management
5 Dec 2024 by GM, Hotel Management
Dear Terry, I know that I am biased, but our housekeeping staff is the finest in Raleigh. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Melissa Chunn, GM
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by GM, Hotel Management
Dear Richard, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Melissa Chunn, GM
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by GM, Hotel Management
Dear Iriana, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Chunn, GM
by A verified traveler
Posted 12 Nov 2024
My only complaint is the shower is not female friendly. It is almost impossible to shave your legs!
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Mary, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Melissa Chunn, GM
by A verified traveler
Posted 2 Nov 2024
Excellent property, service, and convenience. Love the area, both business abd residential.
Comment from Hotel Management
3 Nov 2024 by GM, Hotel Management
Dear TERESA, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Chun, GM
by A verified traveler from Cary
Posted 28 Oct 2024
It was a “girls weekend.” We appreciated the ability to relax in a clean, quiet & comfortable environment.
Comment from Hotel Management
29 Oct 2024 by GM, Hotel Management
Dear Princess, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Melissa Chunn, GM
