Ratings based on 963 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Employees were very friendly not phony. The front desk and the maintenance gentleman
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Lisa and Mia are awesome managers and were so accommodating. We appreciated them so much and the staff was super helpful every time we needed something they would always deliver with such positive attitudes! The management sets the tone and I will recommend this hotel to my out of town friends and family!
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 20 Sep 2024
John was very nice and professional. He took great care of us.
by A verified traveler
Posted 20 Sep 2024
It was a pleasant stay and the staff was helpful, room was clean.
by A verified traveler
Posted 17 Sep 2024
We had a leaky sink, barely working AC, and found a grass hoper in the toilet. Also the included breakfast is not worth it, and hated how dark the hallways were.
Comment from Hotel Management
18 Sep 2024 by Christina/GM, Hotel Management
Hi Nadine, Thank you for your feedback. I will share this with my team. I will make sure to fix sink and check on that AC. Sorry about the grasshopper in the toilet and that you didn't enjoy our free complimentary breakfast. We are working on the lighting in the hallways. We hope that you can give us another try at a later date.
by A verified traveler
Posted 17 Sep 2024
I paid for a king bed and when I arrived they told me they didn’t have a king but put me in a room with two full. I wasn’t happy about that. My boyfriend and had to sleep in separate beds but it was too late to try and we were to tired to try and find another hotel.
Comment from Hotel Management
18 Sep 2024 by Christina/GM, Hotel Management
Hi Melodie, I am sorry about you not getting room type that you booked, and you had to sleep in separate beds. I will look into that. Once again, my sincere apologies
by A verified traveler
Posted 17 Sep 2024
The checkin staff seemed to be unfamiliar with their jobs. Our room had a roach in the bed and two on the ceiling. Moved to another room but didn’t sleep much due to being worried about the possibility of more roaches roaming about.
by A verified traveler
Posted 15 Sep 2024
It was a very nice stay I really enjoyed it
