Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The staff is super nice and helpful. Quick ride to downtown as well as some other sightseeing locations. I liked they had an airport shuttle and an onsite restaurant those were two big reasons I chose this location.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Area General Manager, Hotel Management
Dear Courtney, Thank you for choosing our hotel and for taking the time to rate us. We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality.Regards,Patrick Rogers,Area General Manager
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Area General Manager, Hotel Management
Dear Gina, It is delightful that your recent experience at the North Charleston Marriott was amazing. We love knowing you had an outstanding stay and that our team left a great impression. Thank you for your perfect rating! We look forward to welcoming you back for another memorable visit.Regards,Patrick Rogers,Area General Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Area General Manager, Hotel Management
Dear Jacqueline, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at North Charleston Marriott look forward to your next visit.Regards,Patrick RogersArea General Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Area General Manager, Hotel Management
Dear Malhar, It is wonderful that your experience at the North Charleston Marriott was memorable. We love offering something for every traveler with our exceptional service and amenities. We look forward to hosting you again next time you are in the area.Regards,Patrick Rogers,Area General Manager
by A verified traveler
Posted 14 Oct 2024
It met my expectations, everything was super clean! The cleaning staff was very friendly. It felt like home.
Comment from Hotel Management
15 Oct 2024 by Area General Manager, Hotel Management
Dear Jonathan, We are delighted that you liked our well-maintained accommodations and appreciated our housekeeping team at the North Charleston Marriott. Thank you for the generous rating. We are glad to be your home away from home. We cannot wait to welcome you back again soon.Regards,Patrick Rogers,Area General Manager
by A verified traveler
Posted 3 Sep 2024
Air conditioning unit in the room sounded like a freight train. It was impossible to get a restful nights sleep. They also did not honor my room preference, which was booked for a king, instead a received double.
Comment from Hotel Management
4 Sep 2024 by Area General Manager, Hotel Management
Dear Nekole, Thank you for providing feedback about your stay at our hotel. We are sorry for the maintenance issues you had with the AC unit and for the inconvenience this caused. We will address your comments with our team to ensure they are not repeated. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We appreciate your patience and hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Regards, Patrick Rogers Area General Manager
by A verified traveler
Posted 3 Sep 2024
Very nice hotel.
Comment from Hotel Management
3 Sep 2024 by Area General Manager, Hotel Management
Dear Gary, Thank you for choosing North Charleston Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations with our well-kept property and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Regards, Patrick Rogers Area General Manager
by A verified traveler from ASHBURN
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Area General Manager, Hotel Management
Dear Sharath, It is rewarding to know you loved your stay! All of us here at North Charleston Marriott look forward to making many more great memories with you. Thank you for choosing us during your time in our city. Regards, Patrick Rogers Area General Manager
by A verified traveler
Posted 26 Aug 2024
Good customer service all employees where professional in everything
Comment from Hotel Management
27 Aug 2024 by Area General Manager, Hotel Management
Dear Monica, Thank you for making the North Charleston Marriott a part of your travel plans. We were delighted to read your comments on your visit with us and the outstanding service you received from our team. It was a pleasure hosting you, and we look forward to seeing you again on your next trip to Charleston!Regards,Patrick RogersArea General Manager
