Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great stay!
by A verified traveler from North Bend
Posted 12 Nov 2024
by A verified traveler
Posted 12 Nov 2024
This is an excellent airport hotel. Efficient, clean, shuttle to airport included. Restaurant in hotel does not serve lunch but pre-wrapped sandwiches and salads are available.
Comment from Hotel Management
17 Nov 2024 by Tasha, Hotel Management
Thank you for your kind feedback! We're thrilled to hear that you had a great stay and found our hotel efficient and clean. We’re also glad you appreciated the shuttle service to the airport. We apologize for the limited lunch options at our restaurant, but we're glad the pre-wrapped sandwiches and salads met your needs. We hope to welcome you back soon and provide another excellent stay! Safe travels!
by A verified traveler
Posted 10 Nov 2024
The frobt desk staff Anthony was very friendly. There was a system malfunction and he graciously communicated with all of us and handke the situation. The dining staff were friendly as well.
Comment from Hotel Management
17 Nov 2024 by Tasha, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that Anthony at the front desk made such a positive impression with his friendly and professional service. We truly appreciate his ability to handle the situation with grace, and we're glad the dining staff also contributed to making your stay enjoyable. We’ll be sure to pass along your kind words to them. We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Nov 2024
Great location. Close to outlets and food. Also good location for the coliseum.
Comment from Hotel Management
17 Nov 2024 by Tasha, Hotel Management
Thank you for your feedback! We're glad you enjoyed our convenient location and that it worked well for your shopping and dining needs, as well as your visit to the Coliseum. It's always great to hear that our proximity to key attractions made your stay even more enjoyable. We hope to welcome you back for another great experience soon!
by A verified traveler from Athens
Posted 27 Oct 2024
by A verified traveler
Posted 27 Oct 2024
Very Attentive Staff and professional and check-in was flawless!
Comment from Hotel Management
17 Nov 2024 by Tasha, Hotel Management
Thank you for your kind words! We’re so happy to hear that our team provided attentive and professional service, and that your check-in experience was seamless. It's always our goal to make our guests feel welcomed and well taken care of from the moment they arrive. We look forward to hosting you again on your next visit!
by A verified traveler
Posted 14 Oct 2024
We evacuated from Tampa due to Hurricane Milton. Although I was stressed I was able to sleep comfortably due to the comfortable bed and room.
by A verified traveler
Posted 11 Oct 2024
This property is close to Charleston airport and provides shuttle service to the terminal.
by A verified traveler
Posted 7 Oct 2024
Your room doesn’t get service,
Example: towels, toilet paper, water
Comment from Hotel Management
7 Oct 2024 by Jo Murray Guest Service Manager, Hotel Management
Hi Patricia, I want to sincerely apologize for the inconvenience regarding the housekeeping service in your room. Our housekeeping schedule is every other day, but I understand that we may have missed your room this time.Please know that your comfort is our priority, and if you ever find that services are not meeting your expectations, don’t hesitate to inform the front desk. We’re here to assist you.Thank you for your understanding, and we hope to see you on your next visit to the Lowcountry
