Ratings based on 985 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
This property is very rundown when I was given a bag of breakfast. It came with the bug.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Stefanie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Remi, We appreciate you choosing our hotel for your stay. Please feel free to contact us with any feedback you may have from your experience. We look forward to hearing from you.
by A verified traveler
Posted 21 Oct 2024
There is no continental breakfast at this location, even though it is advertised as having breakfast. Property is not the nicest/cleanest. Not up to standard with other La Quinta inns, which i have been happy with in the past.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Josh, We apologize for falling short of your expectations and can assure you that guest feedback is valuable for our continual improvement. For any specific concerns regarding the amenities or cleanliness, we recommend reaching out directly to our management team for further assistance. Thank you for sharing your experience with us.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Lashea, We appreciate you choosing our hotel for your stay! Should you have any additional feedback to share, please don't hesitate to reach out to us. We value your input and would love the opportunity to address any concerns. Hope to welcome you back soon!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello David, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler from Longview
Posted 3 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello Paul, We're sorry to hear your stay wasn't up to expectations. Please reach out to us with any feedback you have from your visit so we can address these concerns promptly.
by A verified traveler from Village of Lakewood
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Manager, Hotel Management
Hello Cristinel,We are thrilled to hear that you had a fantastic experience at our hotel! If you ever decide to visit us again, please do not hesitate to contact us in advance for any special arrangements. We look forward to welcoming you back soon!
by A verified traveler
Posted 29 Aug 2024
Nice Staff....
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Von,We are glad to hear that you found our staff to be friendly and welcoming during your stay. Our team takes great pride in providing exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Teresa, We're sorry to hear that you did not enjoy your stay. Please feel free to reach out to us directly with any specific feedback you may have so we can address any concerns. We value your insights and hope to make your next experience more satisfying.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Hello H,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
