Ratings based on 966 Verified Reviews

3.6 out of 5
100% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Nov 2024
They were doing Reno's when we stayed. Older rooms but clean and functional
Comment from Hotel Management
25 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We appreciate the feedback. We do hope to see you again on a future visit to our areaWishing you all the bestTina Tobin General Manager
2 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are sorry to see you didnt have a good experience. We would love to hear more. Wishing you all the bestTina Tobin General Manager
1 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are sorry to see you didnt enjoy. We would love to hear more. Wishing you all the bestTina Tobin General Manager
3 out of 5
by A verified traveler

Posted 23 Nov 2024
The lobby has a terrible smell, very outdated hotel but the staff were very helpful and friendly and our room was nice and clean.
Comment from Hotel Management
25 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your feedback. We are pleased you had great service! We look forward to seeing you again. Wishing you all the bestTina Tobin General Manager
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again soon.Warm regardsTina Tobin General Manager
3 out of 5
by A verified traveler

Posted 22 Nov 2024
proximity to Hys Center
Comment from Hotel Management
22 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We appreciate the feedback and hope to see you again soon.Wishing you all the best Tina Tobin General Manager
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to shoot us a quick 5 star review. We appreciate your time and look forward to seeing you again soon.Warm regardsTina Tobin General Manager
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The staff was friendly and easy check in and check out. Clean room. Good place to stay at
Comment from Hotel Management
20 Nov 2024 by Tina Tobin, Hotel Management
Thank you for the quick 5 star review. We are pleased you enjoyed. Looking forward to seeing you again soon.Wishing you all the bestTina Tobin General Manager
2 out of 5
by A verified traveler

Posted 19 Nov 2024
We liked being close to Rogers Place. Carpets are dirty, lobby is dingy and smells. Very run down
Comment from Hotel Management
20 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are sorry for any inconveniences you encountered. We appreciate the feedback. Wishing you all the bestTina Tobin General Manager
3 out of 5
by A verified traveler

Posted 19 Nov 2024
it was scary!
Comment from Hotel Management
19 Nov 2024 by Tina Tobin, Hotel Management
Thank you for taking the time to review your stay. We are sorry to see you did not have a great stay. We appreciate the feedbackWishing you all the bestTina Tobin General Manager