Ratings based on 983 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Used to and was expecting the traditional Embassy Suites layout. This was a lot smaller (rooms and building). Breakfast great as usual. Unfortunately my room wasn't properly cleaned and I could see 100's of barefoot prints all over the tile floor and in the bathroom! Disgusting to say the least. Told staff, and they cleaned it right away, but I was still skived out the rest of the stay.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by LeAnna, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by LeAnna, Hotel Management
Thank you so much for your recent stay and 5 star review of your hotel experience at the Embassy Suites! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.
by A verified traveler
Posted 15 Nov 2024
Clean and enjoyable
Comment from Hotel Management
20 Nov 2024 by LeAnna, Hotel Management
It's all due to a great staff, which provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did.Once again, thanks for the great review and staying with us! We hope you will visit us again.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
20 Nov 2024 by LeAnna, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
by A verified traveler
Posted 10 Nov 2024
Excellent property comfortable beds exceptional staff
Comment from Hotel Management
20 Nov 2024 by LeAnna, Hotel Management
Thank you so much for your recent stay and 5 star review of your hotel experience at the Embassy Suites! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by LeAnna, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
by A verified traveler
Posted 1 Nov 2024
It was a nice stay
Comment from Hotel Management
6 Nov 2024 by LeAnna, Hotel Management
Thank you so much for your review of our hotel and had a fantastic experience at our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again.
by A verified traveler
Posted 27 Oct 2024
We enjoyed our stay
Comment from Hotel Management
29 Oct 2024 by Crystal Neal - Front Office Manager, Hotel Management
Jessica,We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
by A verified traveler from Bryan
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Crystal Neal - Front Office Manager, Hotel Management
Sean,Thank you for taking the time to share your hotel experience with us! We are glad to hear the positive feedback regarding your five-star trip to Embassy Suites. We look forward to welcoming you back again on your next trip.