Ratings based on 976 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the amazing 5-star review! We're thrilled to know you had a wonderful stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
a
Comment from Hotel Management
15 Nov 2024 by Hotel Manager, Hotel Management
Dear Ginny,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
The staff was very pleasant, helpful and accommodating. We needed to change our rooms at the last minute and they were more than willing to make it happen. The rooms were large and clean. In addition, the breakfast was great and there were many options.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that our staff could accommodate your needs and that you enjoyed the spacious, clean rooms and diverse breakfast options. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
Needed a place to stop over for one night while traveling from the south to the North of Oregon 101. Was pleased and found it nice enough for a place to sleep, with options for takeaways near by!
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Callum,Thank you for choosing to stay with us during your travels along Oregon 101! We’re glad to hear that our hotel met your needs as a convenient and pleasant stopover. It's great to know that you found it comfortable for a restful night and appreciated the nearby takeaway options. We hope your journey north was enjoyable and that we can welcome you back if you’re ever passing through again.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Room was tired and bare. Toilet flusher broken. Only flooring dirty.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear barbara,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Nothing unique, property is old and the rooms need to be updated. The paint and doors are old and dirty and bathroom counters and toilet/shower needs to be updated. The door threshold was not sealed at the bottom of the door.
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Phillip,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
The heat AC didn’t work. The shower water was cold and hot. Changed every few seconds. I travel a ton and that motel was horrible and the room smelled terrible.
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Jantz,We are truly sorry to hear about your experience. It’s unacceptable for the HVAC system and shower water to be inconsistent, and we apologize for the unpleasant odor in your room. Your comfort and satisfaction are our priorities, and it’s clear we fell short during your stay. We will address them with our team to ensure improvements. We hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Shares a parking lot with a mall, and the only walkable food is the bowling alley next door.
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Drew,Thank you for your feedback! We appreciate your insights regarding the parking situation and nearby dining options. While we’re glad you found some food nearby, we understand that having more walkable choices can enhance your experience. We’re always looking to improve our guests' stays, and your comments help us in that effort. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Easy to get to. Check in was quick and simple. Receptionists put us in a more secured section, very thoughtful of her.
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Archie,Thank you for your positive feedback! We're delighted to hear that you found our location easy to access and that your check-in experience was quick and simple. Our team strives to ensure every guest feels secure and comfortable, so it’s wonderful to know that the receptionist’s thoughtful gesture made a difference in your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
Wanted to check in andwe needed an ADA accessibility we asked for ADA room as my traveling partner is in a wheelchair.we were placed in a room and told that the door for the ramp is only functioning as an exit and I had climb three stairs to get into the other end of the building and then the entire hallway to the ADA ramp. Unable to use the wheelchair in the bathroom in our room and we were unable to get changed ADA room when requested we were told they were only available occasionally. One of the reasons we chose this hotel was the hot tub and it had been down for a month and we weren’t even told that during check in, the doorway off the ramp also had a large transition strip, and it was a struggle to get in and out of the building.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Kisha,Thank you for taking the time to share your experience. We sincerely apologize for the difficulties you encountered regarding ADA accessibility during your stay. It’s disappointing to hear that you were not placed in an appropriate ADA room and had to navigate stairs and a challenging transition strip with a wheelchair. We understand how crucial accessibility is for our guests, and we recommend reserving an ADA room in advance to ensure availability for your needs. Your feedback is invaluable as we work to improve our services and accommodations. We appreciate your understanding and hope for the opportunity to provide you with a more comfortable experience in the future.Sincerely, Hotel Manager
