Ratings based on 890 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rochester
Posted 3 Dec 2024
Comfortable clean rooms with morning coffee and some pastries provided. Different events planned each day and free laundry machines on site for longer stays.
Comment from Hotel Management
4 Dec 2024 by Hotel Management , Hotel Management
Thank you for your valuable feedback. We look forward to welcoming you again if your travels bring you back to SF.
by A verified traveler
Posted 3 Dec 2024
No breakfast just coffee and hard cracker things. I think you need to rethink this since there are no close breakfast resturants in the walking area.
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Thank you so much for your valuable feedback. We apologize for any inconvenience experienced.
by A verified traveler
Posted 3 Dec 2024
Clean, friendly, easy walking to restaurants and shops
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Thank you so much for your valuable feedback. We look forward to welcoming you back if your travels bring you back to SF.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Thank you for your valuable feedback. We hope to serve you again if your travels bring you back to SF.
by A verified traveler
Posted 2 Dec 2024
Our room had horrible grey prison cell wallpaper, We asked for clean towels on day three. Our room was not cleaned at all during our 4. night stay. The beds were good and comfortable. thankfully
ASK ABOUT WALLPAPER BEFORE BOOKING
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Thank you for your valuable feedback. We are saddened to hear that your stay with us was not pleasant. We apologize for any inconvenience experienced.
by A verified traveler
Posted 1 Dec 2024
Great staff and location, we enjoyed the room. .
We could hear the folks above us walking around in the morning but otherwise super comfortable and would come again.
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Thank you for your valuable feedback. We apologize for any inconvenience experienced during your stay with us. We hope to serve you again if your travels bring you back to SF.
by A verified traveler
Posted 21 Nov 2024
The snacks in the afternoon and available board games were a nice touch. The area wasn't as safe as I expected and its clear the hotel had been redone to look newer but that staff couldn't have been more helpful. It was tough having one elevator out of order with lots of foot traffic going through.
Comment from Hotel Management
22 Nov 2024 by Hotel Management , Hotel Management
Thank you for your valuable feedback. We are glad to hear you had a pleasant stay with us. We look forward to seeing you again if your travels bring you back to SF.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Management, Hotel Management
Thank you for your valuable feedback. We look forward to seeing you again if your travels bring you back to SF.
by A verified traveler
Posted 21 Nov 2024
Very pleasing
Comment from Hotel Management
21 Nov 2024 by Hotel Management, Hotel Management
Thank you for your valuable feedback. We look forward to seeing you again if your travels bring you back to SF.
by A verified traveler
Posted 20 Nov 2024
Room was ready and clean. Room looked as advertised. Check in and out very simple and quick. Would recommend and stay at again.
Comment from Hotel Management
21 Nov 2024 by Hotel Management, Hotel Management
Thank you for your valuable feedback. We look forward to seeing you again if your travels bring you back to SF.
