Ratings based on 480 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Lisa, Hotel Management
Dear Guest,Thank you for taking the time to leave us a review based on your experience. We are glad you enjoyed your stay!We look forward to seeing you next time your travels bring you to North Bay!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Martha, Hotel Management
Dear Ali,Thank you very much for taking the time to give us your feedback. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again.Best regards.
by A verified traveler
Posted 8 Nov 2024
Nice hotel. Very clean. Friendly staff. Good breakfast
Comment from Hotel Management
9 Nov 2024 by Prabhjot, Hotel Management
Hi Christine,Thank you so much for your kind review, Christine! We're thrilled to hear that you had a great experience with us. It's wonderful to know you found the hotel clean, our staff friendly, and enjoyed the breakfast. We look forward to welcoming you back for another stay soon! Safe travels!
by A verified traveler
Posted 5 Nov 2024
The staff is extremely friendly and efficient. Room is very clean and everything is in order. Love it here!
Comment from Hotel Management
6 Nov 2024 by Lisa, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us. We look forward to seeing you next time your travels bring you to North Bay!
by A verified traveler
Posted 4 Nov 2024
Very clean and staff was very professional
Comment from Hotel Management
4 Nov 2024 by Lisa, Hotel Management
Dear Guest, Thank you for leaving us a review based on your experience. We are glad you enjoyed your stay with us. We look forward to seeing you next time your travels bring you to North Bay!
by A verified traveler
Posted 31 Oct 2024
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Comment from Hotel Management
4 Nov 2024 by Lisa, Hotel Management
Dear Guest, Thank you for leaving us a review based on your experience. We are glad you enjoyed your stay with us. We look forward to seeing you next time your travels bring you to North Bay!
by A verified traveler
Posted 17 Oct 2024
We enjoyed our staying in the hotel. Clean room nice people working there.
Everything was great!
Swimming pool is small. Breakfast was fine.
Comment from Hotel Management
19 Oct 2024 by sweta, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay with us. We look forward to seeing you next time your travels bring you to North Bay
by A verified traveler
Posted 16 Oct 2024
The rooms were clean, well maintained and comfortable. The front desk staff was friendly and helpful. I highly recommend this hotel for your stay in North Bay.
Comment from Hotel Management
16 Oct 2024 by Ishwariya Ramakrishnan, Hotel Management
Dear Swetha,Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our rooms clean, comfortable, and well-maintained. It’s also wonderful to know that our front desk staff made a positive impression with their friendliness and helpfulness.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to North Bay!
by A verified traveler
Posted 16 Oct 2024
Wonderful quiet hotel. Excellent breakfast and large room. Will be back again.
Comment from Hotel Management
16 Oct 2024 by Ishwariya Ramakrishnan, Hotel Management
Dear Corinna,Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had such a positive experience and that you rated us so highly across all categories!Your satisfaction with our cleanliness, staff service, and overall maintenance is greatly appreciated. We take pride in providing a welcoming and well-maintained environment for our guests. It’s also wonderful to know that you enjoyed our food and beverage offerings and found the quality and service to your liking.We are delighted to learn that our brand promise met your expectations during your leisure trip. We strive to create memorable experiences for all our guests, and your feedback motivates our team to continue delivering exceptional service.We appreciate your kind words and look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Oct 2024
The property is conviently located off Highway 11, so very less chance of missing it. This hotel bathroom had mold and some electrical issues like bathroom exhaust and hair dryer. Dont visit during fall weekend as they are not abke to serve proper breakfast. The staff choses to ignore your complaints and or request. The bathroom floors are dirty. Given the hotel is just 2 years old, it is not well kept. I will not recommend for freinds or family.
Comment from Hotel Management
15 Oct 2024 by Prabhjot, Hotel Management
Thank you for sharing your feedback, Manak. We sincerely apologize for the issues you encountered during your stay. Cleanliness and maintenance are top priorities for us, and we are disappointed to hear that we fell short. Your comments about the bathroom mold and electrical problems will be addressed immediately with our maintenance team. We also regret that the breakfast service did not meet your expectations, especially during a busy fall weekend.We appreciate you bringing these matters to our attention, as they help us improve our services. We hope you might consider giving us another chance in the future to provide a better experience. Thank you again for your feedback.
