Ratings based on 961 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
clean rooms....pool and hot tub
Comment from Hotel Management
20 Jan 2025 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Andrew. We hope to see you again soon!
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Darell. We appreciate it and hope you will consider staying with us again in the future.
by A verified traveler
Posted 8 Dec 2024
Room was clean, staff was friendly.
Comment from Hotel Management
9 Dec 2024 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Bob. We hope you'll consider staying with us again in the future.
by A verified traveler
Posted 25 Nov 2024
The bar is the coolest in town
Comment from Hotel Management
25 Nov 2024 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Marisa! We appreciate it and hope to see you again soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to post a review. We are pleased you enjoyed your stay with us. We hope to have you stay with us again in the future.Yours in Hospitality
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Cassandra. We appreciate it and we hope to see you again in the future.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Melanie - Front Office Manager, Hotel Management
Thank you for your feedback, Cheryl. We hope to see you again in the future.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Thank you for the great review, we hope to see you stay with us again in the futureYours in Hospitality
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to post a review. We are sorry you could not score us higher. Please do not hesitate to contact me directly if you would like to discuss your stay further
by A verified traveler
Posted 31 Oct 2024
The location & facility are great but the most outstanding attribute in this location is the staff. Each one we encountered from desk to maintenance and cleaning personel was a delight; courteous, welcoming, efficient. They really enhanced our stay so much. We have stayed at other locations in North Bay many times but never here before. This will be our location from now on. Thank you and....Bravo! to all of you at Best Western in North Bay.
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Thank you so much for the wonderful review! We will read this to all of our staff at our next staff meeting. So pleased you enjoy our hotel and we look forward in having you staff with us again and again :)Yours in Hospitality