Ratings based on 1,570 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Lots of room. Beds comfortable. Nice kitchen.
Restaurants, grocery store within walking distance. Botanical gardens access via free city connector bus.
by A verified traveler
Posted 3 Dec 2024
Comfortable apartment in a great spot.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Anthony S, Hotel Management
Thank you for taking the time to provide us with a review.
by A verified traveler
Posted 18 Oct 2024
Easy access with a car
Comment from Hotel Management
20 Oct 2024 by Ace, Duty Manager, Hotel Management
Dear,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & car parking of our property. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager
by A verified traveler
Posted 13 Oct 2024
Everything is good except the kitchen. Kitchen light is very dim. Electrical Stove take forever to cook. Only can cook very simple food. Although many kitchen cabinets n relatively big fridge provided, useless because the stove is hopeless n is like cooking in the dark cave.
Comment from Hotel Management
15 Oct 2024 by Alannah, Duty Manager , Hotel Management
Dear Anton, Thank you for taking the time to leave us with a review. We appreciate your feedback regarding the kitchen amenities and will pass this on to our Maintenance and Management teams. We hope to welcome you back to rectify your stay.
by A verified traveler
Posted 29 Sep 2024
The staff were fantastic and friendly detailed instructions for late check in and options provided. The apartment itself was clean and well presented how ever some of the amenities where severely outdated, three power points where not operational and all found right behind the main bed head for hard access. The bathroom shower is very bad minimal water out out and the toilet very cramped. Overall the stay was great but needs some tlc
Comment from Hotel Management
4 Oct 2024 by Alannah, Duty Manager , Hotel Management
Dear Adam, Thank you for taking the time to leave us with a review. I'm glad you enjoyed your stay with us. I will be sure to pass on your feedback regarding the PowerPoints and Bathroom to our Management and Maintenance teams. We hope we can welcome you back again soon!
by A verified traveler
Posted 28 Sep 2024
Comfortable stay. Lovely and friendly service.
Comment from Hotel Management
29 Sep 2024 by Ace, Duty Manager, Hotel Management
Dear Lyssa,Thank you for taking the time to provide us with a positive review. I am very pleased to hear you enjoyed the comfort and location of our property as well as our amazing staff. I will certainly pass on your positive comments to the team. We hope to welcome you back again soon! Warm regardsAceDuty Manager
by A verified traveler
Posted 24 Sep 2024
Lovely establishment with spacious rooms and comfortable beds. Parking was undercover and reasonably priced. Would definitely stay there again.
Comment from Hotel Management
27 Sep 2024 by Alannah, Duty Manager , Hotel Management
Dear Fiona, Thank you for taking the time to leave us with a review. I'm glad you enjoyed your stay with us, we hope to welcome you back again soon!
by A verified traveler
Posted 18 Sep 2024
Our two-bedroom unit was extremely spacious. The property was clean and quiet. I would recommend this property.
Comment from Hotel Management
21 Sep 2024 by Ace, Duty Manager, Hotel Management
Dear Tanya,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value of money of our property. I am glad the restaurants and cafes nearby was to your liking and thank you for recommending our property.I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager
by A verified traveler
Posted 18 Sep 2024
Great location. Lots of food choices. Very comfortable accommodation. Would definitely stay again
Comment from Hotel Management
21 Sep 2024 by Ace, Duty Manager, Hotel Management
Dear Barbara,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value of money of our property. I am glad the restaurants and cafes nearby was to your liking.I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager
