Ratings based on 928 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
The hotel staff was awesome, very helpful. Rooms were nice, and there is a decent common area space as well.
Breakfast is okay, poor drip coffee, the rest of the food was your standard breakfast - nothing to write home about.
by A verified traveler
Posted 24 Oct 2024
The heating in the room was not working and the temperature in Stockholm was around 9-14 degrees so I felt cold. The receptionist said a heater can be provided. They struggle to find one and in the end I was provided with a very noisy heater. I appreciate that they tried hard to look for a heater but it took them very long and I am not happy with the noisy heater.
Comment from Hotel Management
2 Nov 2024 by Paul, Hotel Management
Dear Qun,Thank you for sharing your experience. I'm sorry that you did not enjoy your stay with us. We strive to provide the best experience for our guest and obviously we did not succeed this time. However, we do take your critique to heart and we will try to make sure this never happens to anyone again at our hotel.Kind Regards,PaulFront Desk
by A verified traveler
Posted 22 Oct 2024
Like - comfortable bed, close to everything
Dislike - no fridge in rooms 😞
Comment from Hotel Management
23 Oct 2024 by Tina, Hotel Management
Dear PerryThank you for your feedback!We are glad that you enjoyed your stay with us and hope to see you with us soon again!If we get the chance to welcome you back , you can always ask us in the reception to store anything you like in our fridge at the back!A warm welcome back to us!Best regardsFront Desk Central Hotel
by A verified traveler
Posted 22 Oct 2024
I had an excellent stay at this hotel. I traveled alone and felt very safe. Staff were super friendly and welcoming. The hotel was right next to transport as well as local within distance walking to touristic places. Definitely recommend a single room was so cozy, clean and spacious. Would definitely come back. I also had free breakfast included which was amazing as I had many options to choose from :)
Comment from Hotel Management
23 Oct 2024 by Tina, Hotel Management
Dear TatianaWe are so pleased you enjoyed staying with us!It makes us so happy when our guests have a good time.We thank you for filling in our feedback form and hope you come back to us soon again!Kind regardsTina
by A verified traveler
Posted 14 Oct 2024
I enjoyed staying at this hotel very much. It was close to the train station and it was very easy to walk to Gamla Stan and other areas of the city. While the rooms were small, the fun decor made up for any drawbacks due to size. The staff was very friendly and helpful. When I told them I had to check out early - before breakfast - in order to catch my flight, they made up a meal and had it waiting for me when I checked out! I'll be in Stockholm again next year, and will plan on staying there again.
Comment from Hotel Management
15 Oct 2024 by Tina, Hotel Management
Dear DianeThank you for your feedback!We are glad that you enjoyed your stay with us ,we look forward to see you again next year!A warm welcome back to us!Kind regardsTina
by A verified traveler
Posted 14 Oct 2024
Great location. Good beds. Tasty breakfast buffet.
Comment from Hotel Management
15 Oct 2024 by Tina, Hotel Management
Hi Susanna!We are so pleased that you enjoyed staying with with us! We hope you come back soon again!Kind regardsTina
by A verified traveler
Posted 10 Oct 2024
Great location close to the train station and within easy walking distance of many bars, restaurants and shops. Would definitely stay again.
Comment from Hotel Management
15 Oct 2024 by Tina, Hotel Management
Dear NielThank you for your feedback!We are glad that you enjoyed your stay with us ,we hope that we can welcome you back soon again! A warm welcome back to us!Kind regardsTina
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
26 Oct 2024 by Paul, Hotel Management
Thank you for staying with us and we hope to see you soon again!Sincerely,Front DeskCentral Hotel
by A verified traveler from Burlington
Posted 11 Sep 2024
Great location, right across the central station
Comment from Hotel Management
23 Sep 2024 by Delgermaa, Hotel Management
Dear Ketankumar,Thank you for your feedback!We are glad that you enjoyed your stay with us and hope to see you with us soon again!A warm welcome back to us!Best regardsFront Desk Central Hotel
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Naomi, Hotel Management
Hej Emma,Tack för din feedback! Vi är glada att ni trivdes hos oss och vi hoppas att vi får se er hos oss snart igen.Varmt välkomna åter!Med vänlig hälsningFront Desk Central Hotel
