Ratings based on 997 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Feb 2020 on Hotels
Really nice and functional hotel. The location is the best when travelling to Stockholm by train. Will stay there again
Comment from Hotel Management
24 Feb 2020 by Hotel Terminus, Hotel Management
We are so glad to read that you enjoyed your stay with us! All opinions means a lot to us as we always want to improve and focus on out guests, so they can feels as home as possible.
Warm welcome back nex time you are in Stockholm.
Best regards,
Mirjam
Hotel Terminus
by A verified traveler
Posted 14 Nov 2019
by A verified traveler
Best location, good breakfast
Posted 6 Oct 2019 on HotelsHotel is located in a prime area just opp to the Central station, breakfast was good, staff at the bar were kind and welcoming, however one of the staff at reception was not so helpful and response was not that efficient. Otherwise the room was good and had a comfortable stay.
Comment from Hotel Management
7 Oct 2019 by Fellicia, Hotel Management
Thank you for your feedback, we are sorry to hear that you did not get the suficient service from everybody at our staff since it is a primer goal for all of our employees to give the absolute best energy and best service to all of our guests. But it gives us a great joy to hear that you enjoyed your stay here and we really wish to welcome you back next time thast you are in Stockholm.
by A verified traveler
Posted 4 Oct 2019 on Hotels
by A verified traveler
Posted 29 Sep 2019
Fantastic location, with very friendly staff. Bar and restaurant was superb for beers and food. again staff were absolutely lovely.
Chamber maids were friendly and caring.
Staff at breakfast could be more welcoming with a, good morning or hello. Maybe this is not the done thing. I wasn't sure. Will definitely stay at this hotel again. Had a wonderful room, that was just perfect.
Comment from Hotel Management
30 Sep 2019 by Fellicia, Hotel Management
We are very happy to hear that you enjoyed your stay at our hotel and the service from all staff from all diferent departments.
Thank you from all of us at Hotel Terminus Stockholm for your feedback and warm welcome back next time!
by A verified traveler
Best location
Posted 28 Sep 2019 on HotelsGreat city location. Opposite the main train station with quick and cheap airport connection + other routes in Scandinavia. Ideal for walking everywhere or for getting the Hop On/Off bus trips.
Comment from Hotel Management
14 Oct 2019 by Fellicia, Hotel Management
Thank you for your feedback Peter. It gives us a great joy to know that you enjoyed your stay here at our hotel. Warm welcome back if you plan to visit Stockholm again.
by A verified traveler
Great Location
Posted 26 Sep 2019 on HotelsExcellent location. Good breakfast buffet. Tiny bathroom without enough space for a towel rack.There are five stairs you have to drag your suitcase up to get in.
Comment from Hotel Management
30 Sep 2019 by Fellicia, Hotel Management
Thank you for your opinion and your feedback, we take it all to our interests since we are always looking for diferent ways to improve our service and the stay for our guests.
We are very happy to hear that you enjoyed the breakfast that we have to offer and wish you a warm welcome back!
by A verified traveler
Posted 20 Sep 2019 on Hotels
by A verified traveler
Great location in downtown Stockholm
Posted 9 Sep 2019 on HotelsAn historic hotel in the heart of Stockholm. Wonderful breakfast. Loved the large windows and high ceilings. Windows open to a wonderful breeze. The train station is across the street with coffee shop and stores. The hop on hop off bus was just down the street in front of McDonalds. Only complaint was desk staff not helpful when we needed a computer which the hotel was supposed to have and the hot tub was not working. Also be wary of dishonest taxi drivers and always ask their rate before getting in.
Comment from Hotel Management
16 Sep 2019 by Fellicia, Hotel Management
Thank you for your feedback, your opinion is very important to us and we apologize for any wrong information regarding the hotel. Welcome back to Hotel Teminus Stockholm.
by A verified traveler
Posted 4 Sep 2019
The location of this hotel makes getting around very convenient. But the room is small for 2 persons. There is no air conditioner and I have to ask for a fan to get better air circulation. It can be a bit noisy at night if you open the windows.
Comment from Hotel Management
16 Sep 2019 by Fellicia, Hotel Management
Thank you for your feedback, your opinion is vvery important to us! And a warm welcome back to Hotell Terminus Stockholm.
