Ratings based on 2,509 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
All is well here. My blow dryer did not work and they did not have one available. It’s a block from the train station so that is ideal
Comment from Hotel Management
28 Nov 2024 by Welcome Office, Hotel Management
Thank you for your good rating!We apologize for the inconvenience with the blowdryer in the room and take it further to the right department.We hope we get to welcome you back to us soon again!
by A verified traveler from Perrysburg
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Welcome Office, Hotel Management
Thank you so much for choosing Clarion Sign and your valuable feedback!Hope to see you again.
by A verified traveler
Posted 3 Nov 2024
Interesting stay. Booked two twin beds, premium. Arrived to one bed. Was told it was two separate...technically yes, but pushed together and you can't separate because the side tables are attached to the walls. It took four staff and an hour to figure this out. Finally got to our room and it was ok but definitely not a premium room. Looked directly in to other rooms. Staff were good about it but seemed really confused even though the two twin Premium was what was we had booked. The shower was terrible with a moving door and water everywhere. Like, really water everywhere. Beds were way too soft. Our bathroom wasn't cleaned well and there was even pee on the floor around the toilet. Yuck. The hotel and breakfast was chaotic, crowded and loud. The entrance to the hotel and the tight hall by the very slow elevators was not great. The spa and swim area seemed nice but open and close quite early. The evening restaurant was great, as was the staff. Parking is handy but very expensive. Lots walkable around and very near the train.
Comment from Hotel Management
4 Nov 2024 by Welcome Office, Hotel Management
Thank you for kindly offering us your feedback, we appreciate it highly.Careful notes have been taken of your comments, which you have encountered during your stay. We are very sorry that there's been some kind of miscommunication regarding the twin bed situation that made your experience feel unsatisfying. There must have been a wrong from our side while communicating with you regarding the twin beds and for that we deeply apologize, due to the fact that our superior twin rooms only has one set of two beds that are kept together with minimal chances to seperate them and we are again so sorry that the message didn't come through properly.Only comments such as yours are helping us to improve our services and enhance, guarantee full satisfaction of our guests accordingly.We truly hope to welcome you back in the future.Best regardsWelcome office
by A verified traveler
Posted 21 Oct 2024
Margaux at reception was very professional and friendly. The staff overall was great. The hotel was clean and conveniently located right next to the Arlanda Express train to the airport or a 30-minute taxi ride. I had some drinks at the bar, and they were good. The place is cozy. The room was spacious for European standards.
Comment from Hotel Management
22 Oct 2024 by Welcome office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.Kind regardsWelcome Office
by A verified traveler from Perrysburg
Posted 19 Oct 2024
Staff was helpful and efficient. Attended a conference and all went smoothly.
Comment from Hotel Management
22 Oct 2024 by Welcome office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.Kind regardsWelcome Office
by A verified traveler from Woking
Posted 12 Oct 2024
sauna and pool not included in price
Comment from Hotel Management
15 Oct 2024 by Front Office , Hotel Management
Thank you for your feedback!
by A verified traveler from Woking
Posted 10 Oct 2024
excellent
Comment from Hotel Management
11 Oct 2024 by Welcome office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.Kind regardsWelcome Office
by A verified traveler
Posted 26 Sep 2024
Best breakfast buffet! 10th floor rooms have stunning views
Comment from Hotel Management
27 Sep 2024 by Welcome Office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.
by A verified traveler
Posted 24 Sep 2024
Nice hotel, spacious rooms and nice lobby
Comment from Hotel Management
26 Sep 2024 by Welcome Office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Welcome Office, Hotel Management
Thank you so much for choosing Clarion Sign! We hope to have the pleasure of welcoming you back in the future again.
