Ratings based on 735 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Girls trip
Posted 28 Apr 2022 on HotelsCheck in clerk was not very friendly. To be honest, when we drove around back to our room, it looked like a big drug house. We were so uncomfortable that we never even stopped the car. We made an immediate decision to just leave and find another hotel. Needless to say, we lost the money we spent for this hotel. Not very happy about that!
by A verified traveler
Hot Ass Mess
Posted 13 Feb 2022 on HotelsI guess it was my fault for trying to book a hotel last minute during playoff weekend BUT a Knight’s Inn was better than this stay. Hell a shelter was better than this stay. It was dust all on the TV, stand, and lamps. The plumbing was messed up, toilet gurgling, and the shower drain was so clogged that the water does not go down. I wish y’all could of seen the amount of Lysol I sprayed and how much I wiped to even feel somewhat comfortable. I highly DO NOT recommend it is not worth spending a penny on.
Whoever inspects this location, inspect soon because I’m sure it will fail then shut that bs down and revamp it!
by A verified traveler
Posted 5 Feb 2022
by A verified traveler
Posted 28 Jan 2022
Everything
by A verified traveler from Hempstead
Posted 6 Jan 2022
NOTHING
Comment from Hotel Management
14 Jan 2022 by Melissa, Hotel Management
Thank you for your review. We hope to see you again in the future.
by A verified traveler
Stay somewhere else.
Posted 27 Dec 2021 on HotelsOverall the my stay was not good. The room was dirty, pillow cases were dirty, bathroom was dirty, there was no blank on the bed, and they charge $2.00 to get additional keys for the room.
Comment from Hotel Management
28 Dec 2021 by Melissa, Hotel Management
We apologize for your experience at our motel. Did you speak with front desk about moving to another room? As far as the key charge, it's if you continuously come for a key.
by A verified traveler
Posted 23 Dec 2021
I arrived on Dec 17th 2021 and I requested to be in a 2 non smoking room and was placed in 2 smoking rooms. I requested a change because I’m asthmatic and there were no available rooms left. I also experienced the hotel very unclean and appliances not operable. To top it off on Saturday there were roaches in the bathroom and shower. I am disappointed and I’m requesting a refund. I would not advise anyone to stay at this property in the future.
Comment from Hotel Management
23 Dec 2021 by Melissa, Hotel Management
We are sorry for your experience while staying at our property. We are currently dealing with the issues at hand, and will be in contact soon with the results.
by A verified traveler
Posted 21 Dec 2021
Even though we reserved a non-smoking room, we could smell smoke in the furniture and bedding material. This was disappointing.
Comment from Hotel Management
24 Dec 2021 by Melissa, Hotel Management
We are sorry you experienced this. We are firm about the non smoking, and can't always keep it from happening. We hope you will give us another opportunity in the future.
by A verified traveler
Worst ramada ever
Posted 16 Dec 2021 on HotelsI have always loved traveling and a descent hotel getaway but this hotel was legitimately the worst hotel I've ever checked into. It was unsanitary, the light switch didn't work and the staff refused a refund.
Comment from Hotel Management
16 Dec 2021 by Melissa, Hotel Management
We are sorry for your stay but the FD staff don't issue the refunds, management does. Also, I am unable to help considering there is no room number or name. We are currently redoing rooms, this may of been one that was on the do not rent.
by A verified traveler
Roach hotel
Posted 7 Dec 2021 on HotelsRooms had roaches
Comment from Hotel Management
8 Dec 2021 by Melissa, Hotel Management
We are sorry you weren't happy with your stay. We are currently taking care of the above mentioned issue.