Ratings based on 986 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Cool staff
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Nalej,We're blessed to hear you found our staff to be cool during your stay. We strive to provide top-notch service to all our guests. Should you have any more feedback or require further assistance, please don't hesitate to reach out to our management team.
by A verified traveler
Posted 3 Oct 2024
No trash can or soap dish in room. Non-smoking room booked, BUT obviously smoking had occurred in room due to strong odor at initial entry. Broken knob and catch on bathroom door as well as unrepaired HOLE in bathroom door due to someone kicking it/forcing it open. Dirty room AND dirty bathroom (long purple hair at eye level on all 3 shower shower walls). Smoke detector started beeping every several minutes at about 6:30 am due to low battery. Lobby had obvious, dirty and sticky floor. Room booked was supposed to have sink in room, separate from toilet and bathroom, received bathroom which contained all three inside bathroom. I didn’t need anything but a clean room with typical “amenities” for a brief overnight stay, but what I received was YIKES! Guess it could have been worse, but that would have invoked a response by me to leave to find another room when we had just driven 3 hrs. to reach the motel at 10:45 pm and had to get up at 4:15 am when I had only 1 hr 30 min. sleep the night before.
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Charles Noble, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We take all comments seriously and have forwarded your remarks to the appropriate departments for review. Our team strives to provide comfortable accommodations for all guests, and we will address the issues you mentioned to ensure a better experience for future visitors. Your input helps us improve, and we hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 24 Sep 2024
It was a good stay for one night, just wish they had fridges in the rooms lol, but other than that, it was a good place
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Aziz,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 16 Sep 2024
Receptionist are rude. We ask for some extra towels and they didn't want to give us jus a couple more. It was 2 towels for 2 guest for 4 day.
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hi Salvador,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6
by A verified traveler
Posted 8 Sep 2024
place was horrible
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Charles, We value your feedback and apologize for any inconveniences you may have experienced during your stay. We encourage you to reach out to our management team to address any concerns you may have so that we can improve our services for future guests.
by A verified traveler from Norfolk
Posted 7 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Manager, Hotel Management
Hello Amy,We are delighted to hear that you had an excellent experience at our hotel! We look forward to welcoming you back soon for another memorable stay.
by A verified traveler from Norfolk
Posted 30 Aug 2024
This property was quiet and convenient for us
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Amy,We are thrilled to hear that you found our property quiet and convenient for your needs. Our team at [Hotel Name] always strives to provide a peaceful and accessible experience for all our guests. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 26 Aug 2024
Noises and a lot of drug activity people walking around the property it was unsafe i was scared to order food to my room
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Marques, We value your feedback and take your concerns seriously. We encourage guests to report any disturbances immediately to our security team for prompt assistance. Your safety is our top priority, and we strive to create a secure environment for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 Aug 2024
Did not meet my expectations
Comment from Hotel Management
27 Aug 2024 by Manager, Hotel Management
Hello Jamie, We regret to hear that your stay did not meet your expectations. We appreciate your feedback and will share it with our team for improvements. Your comments are valuable to us as we strive to enhance our guest experience.
