Ratings based on 975 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
We had a great stay here for New Year's Eve! It was only a 5 minute walk to the party at The Main Hotel and a lot less expensive than the other downtown hotels. The room was very clean and in good condition. However, the staff members (front desk and valet employees) made our stay really great! We had a friend meeting us just to go to the party at The Main. When we asked at the front desk for the location of the nearest public garage to let her know the best place to park, they offered to let her valet park at the hotel for free! I would definitely stay here again.
by A verified traveler
Posted 30 Dec 2024
This was not a fun stay at all, there was no easy parking had to valet which was pricy.
Heat didn’t work good, i wouldn’t recommend
by A verified traveler
Posted 30 Dec 2024
i
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Staff was amazing hotel needs a renovation to include the bathroom and tub. Lots of humidity causing paint chipping and peeling, mold in the cracks and shower ceiling and rust corrosion on the fixtures and door hinges.
by A verified traveler
Posted 26 Dec 2024
nobody collect the trash in our room we have to do thier job, my husband took it out and asked them where the trash bin.
But the ladies who parked our car in the valet they were very kind everytime we go out and ask them and so the front desk people.
by A verified traveler from Westbury
Posted 19 Dec 2024
the room never got clean ,we stay two nights and no towel or wash clothes for shower..
by A verified traveler
Posted 17 Dec 2024
Great waterside district hotel, wish I had known there was a pool and hot tub before i was about to leave
by A verified traveler
Posted 13 Dec 2024
Hard to find
by A verified traveler
Posted 9 Dec 2024
The staff was excellent. However, my 1st room smelled like sewage and then my 2nd room smelled like they just sprayed some sort of bug spray. Found a flea in the room. The room was not extremely bad.The view was awesome. The hotel was great for what we had to accomplish at the last minutue.
