Ratings based on 36 Verified Reviews
4.4 Room cleanliness
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jenks
Posted 1 Sep 2024
Nice spacious condo w beautiful view of Caribbean from 6th floor balcony. Condo has all of the needed amenities including beach gear. The only thing about this property is it’s on the very far north end of the high rise hotel area and is a good walk to all of the restaurants & shopping. However, the bus is a good option and just a short inexpensive way to get around. Security at the from gate was very helpful in securing us a taxi. Not much option for breakfast on property, so we had to go elsewhere. Also, we had to pay for beach chairs at Eagle & Palm beach, which is included when you stay at the resorts. Overall, a good choice if you prefer a secluded area
by A verified traveler
Posted 27 Aug 2024
Hotel is in good condition although somewhat old. I could use a slightly bigger bathroom.
by A verified traveler
Posted 26 Aug 2024
sunset view
by A verified traveler
Posted 24 Aug 2024
The facility is excellent but communication was lacking. There was a fire alarm in the middle of the night and there was no communication. The room was facing west and we saw the beautiful sunset every evening. However, the blind malfunction for 2 nights and no one come to fix it.
by A verified traveler
Posted 16 Aug 2024
While the facility is lovely and well maintained I unfortunately tripped on a twisted rubber mat at the entrance to our building and broke my arm in two places. When we reported it to reception, their advice was to call a taxi and go to the hospital. At check out we again reported the accident and the response was "oh well, it can happen on vacation or not on vacation". There was no concern, no offers of assistance, and no follow up. From home, I contacted the management and after several weeks the response was essentially that they had received no report of an accident, all of their mats are secure and they have received no complaints. I interpreted this response as at first, denial that the problem existed and secondly, they had no responsibility at all for the accident. My intent was not to create difficulties for the facility but to alert them to the potential problem for others and to alert them to the ineffective response of the staff. While their response assured me that guests' safety of concern to them, their response to my injury did not support this claim. There are so many options for places to stay in Aruba; I would suggest trying to find one that does take guests' safety seriously and accepts responsibility for that safety as much as possible
by A verified traveler
Posted 12 Aug 2024
Studio apartment was adversitized differently. The assigned unit has everything but was small and with mold problems on the ceiling and side wall. The restaurant in the property is very convenient and has nice food and service. The area in general is nice.
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 27 Jul 2024
Staff, the proximity to everything
by A verified traveler
Posted 27 Jul 2024
Provide complimentary cleaning service
by A verified traveler
Posted 16 Jul 2024
Stay was amazing and staff is great!
