Ratings based on 127 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Excellent
by A verified traveler
Posted 5 Dec 2023 on Hotels
Staff were very welcoming and friendly. The evening meal was excellent.
Rooms were a little "tired"
I enjoyed the stay and would book again
by A verified traveler
Posted 4 Sep 2021 on Hotels
by A verified traveler
Flexibility
Posted 15 Nov 2019 on HotelsI booked for 1 night and because i was there on business and working the nightshift is only arrived back at the hotel at 07u15 AM. At checkin the previous afternoon, I explained my situation and ask if a later check-out was possible and it could only be arranged with €15,- extra payment.
So in short i paid for a full night,but only got to use the room for 3 hours until 11u00 AM checkout.
by A verified traveler
Posted 16 Oct 2019 on Hotels
On checking in staff asked for immediate payment of city tax for our 3 rooms, i have no problem paying it but expect a receipt for payments as this was a business trip. The staff member made it clear she would not do it that night, but told me i would get the receipt at check out. At 7.30 am when we left for an international journey the staff member on duty point blank refused to make me an invoice stating she was too busy and i would need to wait until 8am, when i protested she told me it would be emailed and i left empty handed, 2 days later no invoice or contact from the hotel, extremely poor customer service and something i have never encountered before in 25 years of travelling for work.
Hotel was ok, nice but limited and expensive restaurant that closed too early, they had to recycle our glasses to serve drinks despite the bar being empty, rooms are small, claustrophobic and have had a tiny bathroom added as an after thought.
by A verified traveler
Posted 5 Aug 2019 on Hotels
by A verified traveler
Posted 14 Dec 2018 on Hotels
by A verified traveler
Service with a smile
Posted 29 Nov 2018 on HotelsStopped for an evening as travelling past -
Great reception check in, very nice decoration for Christmas and service with a smile..
Only small negative is room needed a little freshening with decoration.
by Wendy
Good location and food BUT....
Posted 20 Oct 2017 on HotelsHotel is a good area. Food was delicious. Small parking at front of hotel and access to the roomy rear car park was difficult with anything larger than a car. Did not appreciate the outer access door being locked at 22-22:30 despite the information folder saying 23:00 and access to our room then was via a door which led to narrow tread and very steep stairs. Not knowing our return time on the Saturday evening we could not book for dinner and were refused when we asked upon our return at 17:30. Room was spacious and well appointed but the rather narrow access corridors had been battered about probably by the staff moving laundry carriers. The lift was a must as the staircases were difficult except for the very fit but cannot be accessed after the outer access doors have been locked.
Recommended
for Everyoneby A verified traveler
A good hotel set in a fantastic village.
Posted 26 Aug 2015Stayed here to be close to Spa for the Grand Prix. Hotel staff were friendly and very helpful. The village had excellent eating/dining facilities and is set in a beautiful part of Holland. I will definitely stay here again.
