Ratings based on 107 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Do not stay there

Posted 2 Jan 2020 on Hotels
Nothing is there problem..bad service, never there. No heating, do not recommend to anyone to stay there.
Comment from Hotel Management
7 Jan 2020 by PIETRO E GIUSEPPINA, Hotel Management
NON HAI UN NOME??? SEI ANONYMOUS....SEI VOLUTA RIMANERE A CASA QUANDO NOI SIAMO USCITI CON I CLIENTI PER ANDARE AL CONCERTO...HAI FUMATO IN CAMERA E POI HAI APERTO LE FINESTRE ...POI DICI CHE HAI AVUTO FREDDO... IL TERMOSIFONE E' GESTITO DAL CONDOMINIO E SECONDO LA LEGGE IN VIGORE... SEI STATA SCORRETTA CON NOI E CON LA TUA AMICA....PENSI CHE TISEI VENDICATA DANDOCI UN GIUDIZIO NEGATIVO??? AUGURI
1 out of 5
by A verified traveler

You have to pay for everything, utill the air cond

Posted 25 Aug 2019 on Hotels
You have to pay for everything, air condition, cleaner, late check in.
Comment from Hotel Management
11 Sep 2019 by PIETRO E GIUSEPPINA, Hotel Management
YOU HAVE CHOSEN AN ECONOMY ROOM WHERE THE EXPENSES FOR EVERY SINGLE SERVICE HAVE BEEN HIGHLIGHTED. YOU HAVE NOT NOTIFIED THE TIME OF THE CECK-IN AND YOU ARE PRESENTED AT THE 24 HOURS OF NIGHT. YOU THREATENED YOUR STAFF AND HAD ITS WAKE UP THE GUESTS WHO ALREADY DORMIVED. WE DO NOT WANT THIS KIND OF PEOPLE IN OUR HOUSE. YOU'VE SPENT € 45 !!! IF YOU NEED TO RETURN YOURSELF FOR OTHER REASONS, WE CAN UNDERSTAND .... BUT WE ARE PEOPLE WHO DO NOT ACCEPT THREATS.
5 out of 5
by A verified traveler

Posted 16 Aug 2019
Comment from Hotel Management
20 Aug 2019 by Pietro e Giuseppina , Hotel Management
Grazie per aver scelto la mia casa .Ci piace ospitare persone che apprezzano il nostro lavoro. Vi Aspettiamo presto Pietro e Giuseppina
1 out of 5
by A verified traveler

Posted 14 Jul 2019 on Hotels
They charge additional charge, which is not written. Be careful! Also you have to pay to use air conditioner
Comment from Hotel Management
17 Jul 2019 by GIUSEPPINA E PIETRO TUCCINI, Hotel Management
BUON GIORNO MI PARE CHE AVETE CHIARITO CON IN SITO DI EXPEDIA CHE I COSTI SONO SPECIFICATI ALL'INTERNO DELLA PRENOTAZIONE.LE SPESE DI PULIZIA E DELL'ARIA CONDIZIONATA SONO EXTRA. PER LA CAMERA DOPPIA ECONOMY. BUONA GIORNATA
2 out of 5
by A verified traveler

Posted 20 Jun 2019
The fact that staff are not in until 10am is very inconvenient after a long flight and arriving early at the property as there is no access to the property at all. Also, they need to be more generous with the towels - we received two tiny towels for two people and were told we had to pay extra for any extra towels. Other than that, great service and neat and tidy hotel.
Comment from Hotel Management
22 Jun 2019 by Pietro e Giuseppina, Hotel Management
Ciaooo Andrea il check-in deve essere concordato e non credo che prima delle ore 10 in una B@B si possa fare miracoli.Noi diamo la possibilità di lasciare le valige la mattina e tornare per le ore 14./ 15 per la camera pulita. Per quanto riguarda gli asciugamani ne diamo due uno grande e uno piccolo. Ti ringrazio per aver avuto il tempo di fare la tua recensione ,quando si sceglie una struttura come il b@b no si possono pretendere I Servizzi di un albergo !!! Soprattutto perché bastava telefonare per comunicare orario di arrivo e esigenze particolari !!Buon viaggio
5 out of 5
by A verified traveler from New York

Posted 25 Apr 2019
The staff was very accommodating when I had to leave my luggage early in the morning before check in and also to take it back much later after my check out. Everything was sparkling clean, and the guest house has a great homely feel to it with the staff really helping you with everything you need. Location is an added advantage as it is quite Central and close to major metro and train stations, supermarkets, restaurants, etc.
Comment from Hotel Management
3 May 2019 by GIUSEPPINA E PIETRO, Hotel Management
CIAOOO RAGAZZE GRAZIE PER LA VOSTRA AMICIZIA E EDUCAZIONE. SIAMO MOLTO CONTENTI DI VENIRE INCONTRO ALLE ESIGENZE DEI NOSTRI OSPITI.CI AVETE COMUNICATO IL VOSTRO ARRIVO E QUINDI E' STATO FACILE COMBINARE IL CHECK-IN E IL CHECK-OUT .TENIAMO MOLTO ALLA PULIZIA DELLA NOSTRA CASA E A FORNIRE TUTTI I SERVIZZI NECESSARI ALLA VOSTRA PROGRAMMAZIONE CULTURALE IN CITTA'.GRAZIE PER IL BEL GELATO CHE CI AVETE OFFERTO VI ASPETTIAMO
4 out of 5
by A verified traveler

Fabreeze

Posted 22 Apr 2019 on Hotels
Waited over 3 hours outside with luggage until someone finally came out to let me in "office apartment" Great location. Room itself was nice, but had a misty smell. Fabreeze time. Bedding did not smell clean nor fresh. Luckily it was still daylight and someone was there to give me clean bedding, but pillows were flat and smelly that even a pillow case couldn't cure. Needless to say difficult to sleep. Very noisy next door. I think family of store owners live on top next to room. Towels were not fresh smelling, and replacements were better. I was still charged cleaning fee per night (3 nights) , even though I didn't use the service. I didn't think that was fair, considering the clean linen situation. I hate to give place negative review, because the employees were very sweet and nice. two thumbs up for location.
Comment from Hotel Management
13 Jun 2019 by PIETRO E GIUSEPPINA, Hotel Management
CIAOOO FORSE TI SEI CONFUSA ... LA NOSTRA CASA FORNISCE LENZUOLA ASCIUGAMANI PULITI AL VOSTRO ARRIVO. I NOSTRI OSPITI SANNO CHE DEVONO COMUNICARE ORARIO DI ARRIVO E CI SI METTE QUINDI D'ACCORDO QUANDO EFFETTUARE IL CHECK-IN SPESSO ALLE ORE 9,30 GLI OSPITI POSSONO LASCIARE I BAGAGLI E FARE IL CHECK-IN SENZA PROBLEMI. NOI APPLICHIAMO UN COSTO PER LE PULIZIE DA PAGARE QUANDO GLI OSPITI ARRIVANO IN CASA E OGNI GIORNO VENGONO EFFETTUATE LE PULIZIE NELLA CAMERA PER EVITARE PROPRIO CHE LE CAMERE E LE LENZUOLA POSSANO PRENDERE CATTIVI ODORI..
5 out of 5
by A verified traveler from Rome, it

Posted 11 Apr 2019
Beautiful place, great location. Elizabeth is a wonderful host. Definitely worth it.
Comment from Hotel Management
30 Apr 2019 by PIETRO E GIUSEPPINA, Hotel Management
GRAZIE LAVORIAMO CON GIOIA E CI PIACCIONO LE PERSONE EDUCATE .LA NOSTRA CASA E' SEMPRE APERTA PER VOI...GRAZIE
5 out of 5
by A verified traveler

Excellent

Posted 7 Sep 2018 on Hotels
Hotel staff were very kind and helpful. The hotel is about a five to seven minute walk from the train station (uphill). Very clean room. Beds were comfortable. We had a shared bathroom, but it was not a problem at all - not even sure if anyone else was using it (never saw anyone else). Bathroom was always clean. WiFi worked very well also. We were very pleased with this hotel and would stay there again if we are ever in Rome.
Comment from Hotel Management
19 Sep 2018 by Giuseppina, Hotel Management
Grazie è stato un piacere stare con voi La nostra casa è sempre aperta a persone che cercano un posto tranquillo.non siamo un albergo ... ma offriamo con semplicità accoglienza un soggiorno ad alto livello in un clima famigliare ...grazie Giuseppina
2 out of 5
by A verified traveler from UK

Posted 10 May 2018
-the bathroom is NOT private it's shared, the advert is very misleading -Bed was very hard, abit like sleeping on a floor.
Comment from Hotel Management
4 Sep 2018 by PIETRO E GIUSEPPINA, Hotel Management
  WE HAVE BEEN WORKING TO IMPROVE THE BATHROOM AND 'SHARED WITH ANOTHER ECONOMY ROOM: IT IS ONLY FOR THIS ROOM MATERAASI ARE MEMORY AND ADAPT TO THE NEEDS OF THE BODY MAYBE ERI VERY TIRED GOOD DAY
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