Ratings based on 396 Verified Reviews

3.8 out of 5
76% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
1 out of 5
by A verified traveler

Posted 27 Feb 2024
No comments....
4 out of 5
by A verified traveler

Posted 2 Feb 2024 on Hotels
Very good location. easy free parking across the street. Its dated but the best value in the area
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023
4 out of 5
by A verified traveler

Posted 12 Dec 2023
Walkable from the bus station about less than ten minutes. It's a self checkin so they will email you a code, very easy to check in. Hotel was central and right across from the grand bath. They gave me a card to access and it was great. Bathroom is clean in the hotel room. But I would recommend using the grand bath. The room itself was clean, bed a bit hard but i was only there to sleep. Just be aware you will smell the sulfur. But more like a lingering sent. Overall it's a good hotel I would stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Cheaper online reservation

Posted 1 Nov 2023 on Hotels
By online reservation, I could stay there much cheaper than direct reservation. The condition has become better than before, and I could enjoy this hotel with hotsprings.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Pros: Rooms cost half the price of daiichi takimotokan across the road, but we can use its grand bath for free. The hotel also has its own bath in the basement. The location is super convenient, and is very close to Jigokudani. There are 2 washers and 2 dryers provided which are very useful for travellers. Cons: There was a recent renovation, but I don't think the rooms were renovated much. The furniture show some wear and tear, and the amenities (such as switches) are distinctly old school. The public bath in the basement is very old and grimy-looking, which put me off. The 2 washers and 2 dryers are not enough when there are many guests. I was there at an off-peak time, and already I had to queue and wait for a few hours to use them.
5 out of 5
by A verified traveler

Posted 7 Sep 2023
Excellent service and very helpful staff. The only thing I think can be improved is a wider space for the toilet inside the room.
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