Ratings based on 957 Verified Reviews

4.2 out of 5
78% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Port Moody

Posted 2 Jan 2025
Great
4 out of 5
by A verified traveler

Posted 24 Dec 2024
Decently priced hotel for a night stay with dinner included. However, the dinner buffet & breakfast standards seems to have detiorated post covid as the spread & food choices was a lot better previously
5 out of 5
by A verified traveler

Posted 5 Dec 2024
We had relax and comfortable 2 nights stay and really enjoyed the onsen. Breakfast and dinner are buffet style with nice seafood. The hotel is only 2 minutes walking from the Noboribetsu Onsen bus terminal which is handy especially when it is snowing.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Their Onsen is marvellous and location is near to places of attraction
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Breakfast varieties not as many as expected, such as juice, coffee not much choices. Onsen is great though.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
The onsen available are amazing
5 out of 5
by A verified traveler

Posted 15 Nov 2024
The onsen was spacious and picturesque. Buffet was tasty too. Great value for the entire package.
3 out of 5
by A verified traveler

Posted 6 Nov 2024
I stairs at the Japanese style room. I have been japan many times and this is the most dirty bathroom I seen. Before I check out I used my old toothbrush and try to clean the sink. I am curious to see if the sting is removable or not. Sure enough those dirt came off. If you want a clean room from this hotel you need to spend the money. It seems like they only spent time and effort to maintain the most expensive rooms. My friends who traveles with me spend the money and stay in a room with private Osen and their room is clean. The price difference between our rooms were 3 times the amount. This hotel is showing its age. The public Osen is clean. I only have complain towards the cleanliness of the room. The meals are good. All I can say is go to the public bath to take your bath and don't use the washroom if you stay in room at the lower price tier.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
4 out of 5
by A verified traveler

Posted 21 Oct 2024
Nice onsen