Ratings based on 274 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2024
3 out of 5
by A verified traveler

Posted 30 Oct 2024
Hotel was beautiful. Dinner and breakfast was superb. I just wish hotel sent some information about how to check in and how to get to airport from the hotel. I found out all the transportation out of Noboribetsu needed to be booked in advance when we got there. We panicked when we found out everything was booked. My husband ran to the bus station and was able to book the bus
5 out of 5
by A verified traveler from flushing

Posted 20 Oct 2024
Staff service was top notch and meals were fantastic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

Posted 5 Oct 2024
The two days I spent at Hanayura were truly amazing. The friendly staff, the clean and tidy room, the kaiseki dinner and the neat breakfast impressed me and my husband. I would definitely visit again with other family members.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Nice hotel, excellent service.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024 on Hotels
5 out of 5
by A verified traveler from PROVIDENCE

This traveler left a rating score only Posted 4 Jul 2024
5 out of 5
by A verified traveler from Anaheim

Posted 26 Jun 2024
Great service. Onsen is so great.