Ratings based on 304 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Horrible experience that I can’t get on internet after entering the hotel code and password to book my bus ride to airport the next day!
The front desk gentleman staff told me that they did have that problem.
Why not fix it!
by A verified traveler
Posted 8 Dec 2024
Internet is terribly not working inside this hotel. It’s horrible that I cannot get on internet after entering the given code and password. I reported this problem to the front desk staff and asked for help, but the staff told me that it had been like this in their hotel.
I don’t understand why the hotel knows this problem, but they don’t fix it. This is not like in Japan!
by A verified traveler
Posted 13 Nov 2024
Very good location and staff are great.
by A verified traveler
Posted 17 Oct 2024
If you're taking the NA bus, the bus stops about 1 min walking distance to the hotel. Convenient and excellent food. Enjoyed my stay there and will definitely return!
by A verified traveler
Posted 4 Sep 2024
The hotel was quite old and not the cleanest. The food options for breakfast and dinner were good but did not change during our stay. Breakfast ended a little too early for our liking.
by A verified traveler
Posted 30 Apr 2024 on Hotels
by A verified traveler from Honolulu
Posted 1 Feb 2024
by A verified traveler from Richmond Hill
Posted 31 Dec 2022
The Onsen is wonderful!!
by A verified traveler from Sydney
Posted 15 Dec 2019
Great onsen, large selection of food.and friendly team.
Only problem is it was very hot and dry in the night.
by A verified traveler
Posted 10 Dec 2019 on Hotels
