Ratings based on 929 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Hotel was large and all good. One of the best onsen I know of
by A verified traveler
Posted 25 Oct 2024
Good breakfast and dinner buffet. Helpful staff and room is clean.
by A verified traveler
Posted 22 Oct 2024
I was expecting this to be either an antiquated behemoth of a lodging or a difficult to navigate resort complex. It was neither. Takimotokan is an extraordinarily well run complex with a world class hot spring and superior modern rooms with zen views of gardens and forests. Extremely navigable for foreigners as well.
by A verified traveler
Posted 15 Oct 2024
Onsens were amazing. Food was ok. Location was perfect. Rooms were ok. Staff ok.
by A verified traveler
Posted 15 Oct 2024
Amazing futons
by A verified traveler
Posted 7 Oct 2024
Great onsen!
Very clean & friendly staff.. very good buffer dinner & breakfast..
staff was amazing.
we forget to pack our wifi to return at the airport..
Hotel send back to the company…
Thank you so much !!
by A verified traveler
Posted 5 Oct 2024
Very welcoming staff and they are everywhere to guide and help you with any questions you might have. My room is very noisy I guess it’s close to some kinda of machine / AC of the hotel?
It’s a big hotel and seems got renovated recently. Overall very nice. The Public bath is very dated so be mindful of that.
by A verified traveler
Posted 2 Oct 2024
Staff are friendly and helpful but speak little to no English. Love the Onsen with good variety of waters.
by A verified traveler
Posted 30 Sep 2024
Great onsen experience but definitely not kind of ryokan experience that was quiet. The japanese room very outdated . We reserved one night at modern room which was nicer but its odd dinner wasnt included and more expensive than when we stayed at old japanese room with kaiseki amd breakfast included . Kaiseki was great but wish they had wagyu . Took one star off cuz they forgot to fix our futon after our dinner and had to wait for a while . The food options also less when i think less people in hotels. We notice difference when salmon roe wasnt available anymore and times for brrakfast is cut down.
by A verified traveler from Union City
Posted 26 Sep 2024