Ratings based on 773 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Half the rooms are closed off. The hotel and our room smelled just like a sewage station. The ceiling in the bathroom was falling off in chunks. I would never ever recommend them to anyone and I feel like it needs shut down .
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Cory, We are truly sorry to hear about your experience. Guest feedback is important to us, and we will address these concerns promptly. Our team is committed to ensuring all rooms meet our high standards. Thank you for bringing this to our attention.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Adam, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 17 Sep 2024
Disappointed, 2nd trip for this motel. You get what you pay for. Both nights under 100.00. Both rooms smelled musty and the free breakfast was weak, no eggs, no protein, just carbs. But I slept and woke up so all is good. Probably will try something else on my next trip. Nice shower however!
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Jeffrey,We appreciate you taking the time to share your feedback with us. We are delighted to hear you appreciated the shower during your stay. Should you choose to stay with us again, please feel free to reach out with any special requests to enhance your experience.
by A verified traveler
Posted 15 Sep 2024
The lobby and room were clean. Someone on the floor below me played music until 2:30 am and I had trouble sleeping. The breakfast area is lacking seating options. I opted to eat in my room instead of awkwardly out in the main lobby. The staff was very nice and the location was convenient. I would stay again but ask for a quiet, tucked away room.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Michelle, Thank you for sharing your detailed feedback with us. We're glad you found our lobby and rooms clean, enjoyed our friendly staff, and appreciated our convenient location. We apologize for the noise disturbance you experienced and the limited seating in the breakfast area. It's great to hear you would consider staying with us again, and we'd be happy to accommodate your room preference next time for a more peaceful stay.
by A verified traveler
Posted 14 Sep 2024
Decent
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Michael, Thank you for sharing your feedback with us. We appreciate your comments and hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 1 Sep 2024
Great place to stay!
Comment from Hotel Management
1 Sep 2024 by Manager, Hotel Management
Hello Susan,We are thrilled to hear that you had a pleasant stay with us. Your positive feedback is truly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We value your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 27 Aug 2024
Liked the pool and breakfast. Room was clean!
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Douglas,We are delighted to hear that you enjoyed our pool and breakfast offerings during your stay. It's great to know that you found your room clean as well. Your comfort and satisfaction are important to us, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to welcome you back soon.
by A verified traveler
Posted 26 Aug 2024
The entire place smelled like must and our bathroom toilet was dirty. I called the front desk and they sent someone to "inspect" the toilet. He acted like he could not see the urine and feces stains and I had to point them all out. He came back with a rag and a spray bottle. The toilet was still dirty. The room was very old and had holes in the wall. Everything was just painted over.
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Sherry, Thank you for sharing your feedback with us. We take all guest concerns seriously and have forwarded your comments to the relevant departments for further review. Our team is dedicated to ensuring the highest standards of cleanliness and maintenance throughout the property. Your experience does not reflect the level of service we aim to provide, and we apologize for any inconvenience caused during your stay.
by A verified traveler
A+
Posted 24 Aug 2024 on HotelsThis hotel is running quite well. The staff is very friendly, they recycle and separate trash from paper and plastic. You will enjoy a nice, pleasant stay if you choose this location to be at here in Noblesville.
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Hello Matthew,We are delighted to hear that you enjoyed our friendly staff and eco-friendly practices during your stay at our Noblesville location. Your positive feedback is greatly appreciated and we hope to welcome you back for another pleasant stay in the future.
by A verified traveler
Human trafficking
Posted 7 Aug 2024 on HotelsComment from Hotel Management
9 Aug 2024 by Manager, Hotel Management
Hello Dale,We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly with any specific feedback you may have so we can address it accordingly. We value your input.
