Ratings based on 310 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
This is without doubt one of the best hotels we've ever been to. Large, spacious, stylish rooms with all the amenities. Grounds that extend for miles with fabulous canyon views. The pool area is fantastic. A great range of included on-site activities - we had a great time at Sujith's mocktail masterclass, and the female guide who led the stargazing and geology walk (unfortunately I didn't catch her name) was so good. Well worth investing the time for.
Food also very good especially breakfast, and we also enjoyed the Rose Garden for dinner - and the great waiter we had there. Juniper for dinner was perhaps the only thing in the hotel that was "good not great".
A heads up that the road from Saiq Plateau up to the hotel is paved but not the easiest especially if caught in the rain!
We hope to return some day...
by A verified traveler
Posted 20 Sep 2024
Very rude front desk. As I arrived on the second day of the reservation, the front desk lady said that she would still "let me stay" as if doing me a favor, even though I prepaid for 2 nights. At check-out, no one bothered to ask how my stay went. Not yet been exposed to such rude and dismissive staff.
The rooms facing the restaurant/bar (many of them) are noisy in the evening, though music mercifully stopped at around 10pm. Still, if you are looking for a restful retreat in the mountains, bar music is probably not ideal.
The water provided in glass bottles in the room tasted strongly of chlorine and was not drinkable (unless you enjoy pool water).
On the positive side, the restaurant (Juniper) was very good with great staff and the location is beautiful. Having said that, Anantara next door also has stunning views with 10x better customer service.
by A verified traveler
Posted 3 Sep 2024
This property is fabulous! We loved the quiet place and the food was delicious and the fact that they are shifting to a farm to table idea is great . The chef is passionate. Sujit the bartender was great too. We had lovely massages as well
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 18 Apr 2024 on Hotels
by A verified traveler
Posted 25 Nov 2023
by A verified traveler from Doha
Posted 23 Aug 2023
amazing hideout place for couples
by A verified traveler
Posted 25 Apr 2023
Exceptional property, service and management!
Comment from Hotel Management
29 May 2023 by Angel Al Araimi, Hotel Management
Dear Anshuman, It is good to know that our team exceeded your expectations and made your experience memorable. We look forward to welcoming you back again soon.
by A verified traveler
Posted 22 Apr 2023
Wonderful place.
Comment from Hotel Management
29 May 2023 by Angel Al Araimi, Hotel Management
Dear Diego, Thank you for a great review we are very pleased you had such a wonderful stay and were able to enjoy the Green Mountain. We look forward to welcoming you back very soon.
by A verified traveler
Posted 3 Apr 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Angel Al Araimi, Hotel Management
Dear Andrew,Thanks for the 10-Star rating!
