Ratings based on 37 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
The hotel and facilities are great. It’s a very calm area and perfect for a few days of relaxation.
The only “negative” aspect is that we were charged 30€ per night for our dog and did not even get a dog bed or a water bowl for him inside the room. That was quite disappointing.
Comment from Hotel Management
4 Nov 2024 by Sales Manager, Hotel Management
Hello,We are very glad, that you enjoyed your stay at our hotel. We are really sorry for the situation, that happend. In these cases are here for our guests the reception always ready to help, and if it is possible to provide our guests everything needed. The bowl for a dog is available upon request. At your future visit we hope to surprise you with something new.Best regards,Simona KóňováSales Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Michaela Bisáková, Reservation manager, Hotel Management
Dear Agata, Thank you. We are glad, that you liked your stay at our hotel. We will be pleased to welcome you on your next visit. Best regards, Michaela
by A verified traveler
Posted 2 Jul 2024 on Hotels
Great!
Comment from Hotel Management
16 Aug 2024 by Michaela Bisáková, Hotel Management
Thank you very much. We are glad that you were satisfied with the hotel's services. We look forward to seeing you next time.
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024 on Hotels
by A verified traveler
Posted 19 Nov 2023
Very nice staff, kind and helpful.
Beautiful view on the city Nitra.
Great spa to relax after long day.
Comment from Hotel Management
26 Nov 2023 by Sales Manager, Hotel Management
Dear Michaela,thank you for your nice review. We are very glad that you liked our hotel. We look forward to seeing you again next time.Kristina Foltinova
by A verified traveler
Satisfied
Posted 27 Aug 2023 on Hotelsby A verified traveler
Posted 20 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by FO manager, Hotel Management
Dear guest, thank you for your review. We will do our best to make your next stay even better to earn 10stars review. Best regards
by A verified traveler
Posted 9 Aug 2021
It’s an amazing property with great food and terrific service. Try the shrimp appetizer for dinner and don’t miss breakfast.
Only minor thing that kept me from giving it 5 stars is that, for certain guest rooms, one has to awkwardly walk through the restaurant to get to your room.
Comment from Hotel Management
10 Aug 2021 by Recepcia, Hotel Management
Dear guest,
thank you for your review.
We will o aour best to make your next stay even better to
earn 5stars review.
Best regards
by A verified traveler
Posted 2 Mar 2020 on Hotels
Comment from Hotel Management
4 Mar 2020 by management Boutique hotel Zlatý Kľúčik, Hotel Management
Thanks for staying with us. We appreciate your feedback!
