Ratings based on 945 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Jksmith , Hotel Management
We are sorry you had a problem. Thanks for your feedback it is appreciated.
by A verified traveler
Posted 22 Oct 2024
Lady at desk was very nice, had a pleasant conversation with her.
Comment from Hotel Management
23 Oct 2024 by Jksmith , Hotel Management
Thanks for sharing your experience
by A verified traveler
Posted 19 Oct 2024
Affordable and the beds are comfortable.
Comment from Hotel Management
20 Oct 2024 by Jksmith , Hotel Management
Thanks for sharing your experience with us
by A verified traveler
Posted 14 Oct 2024
There were very noisy people next to me who were up after 3 AM, so I didn’t much sleep. The rooms were nice and clean and all other aspects of my stay were good except being on the 2nd floor-no elevator, I had to carry my luggage up with bad knees. It would be good to ask people when they register if they need a first floor room or if 2nd floor (no elevator) is ok.
Comment from Hotel Management
17 Oct 2024 by Jky, Hotel Management
We are sorry for the issues you had we will look into this further
by A verified traveler
Posted 4 Oct 2024
We were in town to attend a 5:00 pm wedding. I called ahead of time and was assured we could get an early check-in so we would be able to change before the ceremony. When we arrived at the agreed time, we were told that our room wouldn't be ready until 4:00 pm. In fact, it wasn't ready until 4:30 pm. We had to change in the pool bathroom and barely made it to the ceremony on time. Don't trust them!
Comment from Hotel Management
6 Oct 2024 by Jksmith , Hotel Management
We are sorry for your experience. We will look into this further.
by A verified traveler from Tarrytown
Posted 29 Sep 2024
Comfy beds!
Comment from Hotel Management
6 Oct 2024 by Jksmith , Hotel Management
Thanks for your feedback
by A verified traveler
Posted 16 Sep 2024
Nice old motel but needs updated
Better management, person on duty was trying to do everything on her own
Comment from Hotel Management
18 Sep 2024 by Jksmith , Hotel Management
Thanks for sharing
by A verified traveler
Posted 14 Sep 2024
Our sink in the bathroom would not drain, neither would the tub. Told the front desk about it and the said “ yeah, we know, we’ve tried everything and can’t fix it”. I asked why they would rent a room like this, they shrugged their shoulders and said that the owner needs to make the money from it…. Would never stay here again
Comment from Hotel Management
18 Sep 2024 by Jksmith , Hotel Management
We are looking into getting this issue resolved
by A verified traveler
Posted 9 Sep 2024
Splurge and spend a little extra money to stay at a different hotel.
The receptionist was very sweet, but this was one of the grossest hotels I’ve ever been in. After an hour of sitting in the hotel room, not wanting to set my bag anywhere or take my shoes off, I packed up and went to the AmericInn in Pequot Lakes, which is extremely clean. The Nisswa Inn & Suites has so much potential to be a lovely hotel. Someone needs to buy it and revamp, or the owners need to invest some time and money into it. I wish I had read all other reviews before wasting money.
Comment from Hotel Management
11 Sep 2024 by Jksmith , Hotel Management
We are sorry for the issues that you have experienced we will look into this
by A verified traveler
Posted 8 Sep 2024
Every room i've booked through Expedia, has had something wrong with it. What gives?! Last 1, pool had been down for months. MONTHS!! This place, hot tub is down. Do better Expedia!! Update your page.
Comment from Hotel Management
18 Sep 2024 by Jksmith , Hotel Management
We are working on the issues that you mentioned
