Ratings based on 125 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Nov 2024
It is a modern and quiet place to stay. It has great breakfast as well.
Comment from Hotel Management
18 Nov 2024 by hotel it. Reception, Hotel Management
Dear guest, Thank you very much for your stay and feedback. We are thrilled that you enjoyed staying here and were satisfied with everything. We will strive to provide even better service. We look forward to seeing you again at hotel it. soon. Best regards, hotel it.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Excellent cleaning staff and front office staff made the stay very pleasant.
Comment from Hotel Management
14 Oct 2024 by hotel it., Hotel Management
Dear guest, We are thrilled that you had a pleasant stay at hotel it. We also appreciate your warm words regarding our staff. We will keep working hard to ensure every guest would enjoy staying at hotel it. We look forward to seeing you again at hotel it. soon.Best regards,hotel it.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Nice hotel and nice stuff! The lobby areas are really good! With beautiful music and plants
Comment from Hotel Management
5 Oct 2024 by hotel it., Hotel Management
Dear guest, We are thrilled that you enjoyed staying at hotel it. We tried to build an urban oasis inside our hotel so guests could relax in our lobby. We look forward to seeing you again at hotel it.
3 out of 5
by A verified traveler

Posted 27 Jul 2024
Comment from Hotel Management
19 Aug 2024 by hotel it. 宿泊課, Hotel Management
この度はご宿泊いただきありがとうございました。今後も快適にお過ごしいただけるようスタッフ一同努めて参ります。お客様のまたのご利用をお待ちしております。
5 out of 5
by A verified traveler

Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by hotel it., Hotel Management
Dear guest, Thank you very much for your stay and feedback. We appreciate that you gave hotel it. such a high score. We would like to welcome you back soon.Best regards, hotel it.
5 out of 5
by A verified traveler

Posted 14 Jan 2024 on Orbitz
Comment from Hotel Management
27 Jan 2024 by hotel it. Reception, Hotel Management
Dear guest, thank you for choosing to stay at our hotel. We are honored you gave us such a high score in all genres. We will keep working to make sure that every guest would enjoy staying at hotel it. Hope to see you again in the near future. Best regards, hotel it.
4 out of 5
by A verified traveler

Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by hotel it.宿泊課, Hotel Management
この度は数あるホテルの中から当ホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をスタッフ一同お待ちしております。
5 out of 5
by A verified traveler from Phoenix

Posted 22 Oct 2023
A bit quiet of an area in Osaka, not much happening on a Saturday night. However the hotel was really great, had a nice vibe to it and a good bar. Good sized room as well.
Comment from Hotel Management
23 Oct 2023 by hotel it., Hotel Management
Dear guest, Thank you very much for your stay and comment. It is such a pleasure to hear that you feel our hotel is really great. In order to make every guest have a good time here, we will keep working hard day by day. Hope to see you again soon in the future.Best regards,hotel it.
4 out of 5
by A verified traveler

Posted 12 Oct 2023 on Wotif
We liked the lounge area at reception as we found it odd, staying in a twin room only one chair was provided for two people? The reading lights over the bed were too dim, once again the lounge area provided a desk and writing/ reading area. The cafe staff makes good quality espresso coffee. The railway stations are close, meaning most tourist districts are very easy to get to. The supermarket next door is very convenient and provides a great range of fresh produce. The laundry was very clean and easy to use, but there were cues for a small number of machines . The property was in a quiet/ residential part of Osaka.
Comment from Hotel Management
23 Oct 2023 by hotel it. , Hotel Management
Dear guest, Thanks for your stay and comments. We are glad that you were satisfied with the location, lounge area, laundry, and our expresso. Also, we appreciate your advice regarding guest rooms. We will take it seriously. We would like to welcome you back again soon in the future.Best regards,hotel it.
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by hotel it. 宿泊課, Hotel Management
この度はご宿泊いただき誠にありがとうございます。また、ご多忙の中滞在中の評価をいただき重ねてお礼申し上げます。高評価をいただき、スタッフ一同大変うれしく存じます。またご機会ございましたら、当ホテルをご利用頂けますと幸いです。