Ratings based on 44 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Great staff, perfect location if you are visiting Niseko Annupuri Ski Resort.
Comment from Hotel Management
27 Dec 2024 by Pensione Uno, Hotel Management
We really appreciate your good reviews. Thank you so much for staying with us. We are really looking forward to seeing you again here in Niseko someday. Please come back! We'd like to give you a much warmer welcome next time.
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Pensione Uno, Hotel Management
We really appreciate your good reviews. Thank you so much for staying with us. We are really looking forward to seeing you again here in Niseko someday. Please come back! We'd like to give you a much warmer welcome next time.
by A verified traveler
Posted 21 Feb 2024
Such a cute place to stay. I stayed for a night coming back from Annupuri since it’s the closest resort to the hotel. Staff were so sweet to explain the facility in english. My room was super clean and so were the shared showers and washroom. All the amenities were there for use. They have snow equipment storage. Highly recommend for solo travellers! I would like to note that there are two floors and everytime someone runs on the top floor, you can hear their footsteps. So, if you’re super sensitive to noise or a light sleeper then you might have issues. However, they provide earplugs for use which block out the sounds. But at night, everyone is respectful and noise is kept to a minimum. I slept great. Breakfast was included for me, and it was the traditional japanese breakfast. Would stay again, if I’m ever back in Niseko! Arigato gozaimasu!!
Comment from Hotel Management
22 Feb 2024 by Pensione Uno, Hotel Management
We really appreciate your fantastic reviews. Thank you so much for staying with us. We are really looking forward to seeing you again here in Niseko someday. I hope you come back! We'd like to give you a much warmer welcome next time.
by A verified traveler
Posted 18 Feb 2024
Very friendly and helpful staff, bus stops to the mountain basically right outside. Very clean establishment
Comment from Hotel Management
18 Feb 2024 by Pensione Uno, Hotel Management
We really appreciate your good reviews. Thank you so much for staying with us. We are really looking forward to seeing you again here in Niseko someday. Please come back! We'd like to give you a much warmer welcome next time.
by A verified traveler
Niseko January Trip
Posted 8 Feb 2023 on HotelsThe staff, the room, food, consumable, everything was more than the average. Will definitely come back to this place
Comment from Hotel Management
10 Feb 2023 by Pensione Uno, Hotel Management
We really appreciate your good review. If you visit Niseko again, please just drop by our place. We'll give you a warm welcome then!
by A verified traveler
Posted 1 Feb 2023 on Hotels
It was better than expected.
Comment from Hotel Management
10 Feb 2023 by Pensione Uno, Hotel Management
We really appreciate your good review. If you visit Niseko again, please just drop by our place. We'll give you a warm welcome then!
by A verified traveler
home away from home
Posted 25 Feb 2020 on HotelsThe stars of this stay were definitely the staff.
Hirohito-san and his colleagues really made us feel like we were staying with friends. They were always around to greet us and ask us how our day was. They were always open to giving advice and chatting.
Waking up and eating breaking with a snow filled mountain as a backdrop is the perfect start to the day. I can't think of another place that offers this quality of breakfast with a few at this price point. (Maybe a hostel?)
we screwed up our car rental booking and had to take the bus from the airport. The hotel was nice enough to pick us up late at night.
The Annupuri slope is only 2 bus stops away, so it's pretty easy to catch the early lift.
We'll definitely be back next year.
Comment from Hotel Management
25 Feb 2020 by Hide, Hotel Management
Hi Ho Yin-san,
Thank you very much for nice comment.We are so honored. We are very happy that we shared a great time with you during your stay here. Looking forward to seeing you again. Please come back to your home in Niseko. We are waiting for you anytime!
by A verified traveler
Wonderful Japanese Hospitality
Posted 23 Feb 2020 on HotelsThis place was amazing! Yes it helps the place is new opening in December 2018 but it had a cozy, home like atmosphere. Staff was extremely friendly and always helpful. In Japanese tradition, you take your shoes off at the entrance so i walked everywhere in my bare feet. We had a small japanese style room with futons and an elevated floor. The futon were about half the thickness of a regular mattress so they were very comfortable. The room was very tight but well appointed with desk and chair, fridge, safe, and mobile phone. Since the room was tight, we only slept in the room and wandered and sat in the common area walking around in our bare feet. There you could watch tv, surf internet, eat snacks from hotel store or have a drink from the free drink machine. Breakfast is a hot light lunch and prepared each morning by two ladies. You have to share a bathroom for each floor but they have 2 toilets/showers and 3 sinks for 7 rooms. Food choices and bus transportation has its limits. Bus stop is 100m from hotel but first bus doesnt arrive till 8:38 which means you won't get first ski lift nor be able to catch a bus to other ski areas out of Niseko area. View was an open field towards Niseko ski hill. Peace, coziness, cleanliness, friendliness, free mobile phone, and free soft drinks reign supreme here!!!!
Comment from Hotel Management
23 Feb 2020 by Hide, Hotel Management
Thank you very much for your nice comment. I'm so honored. And I am very happy to share a great time with you during your stay here. I am really looking forward to seeing you again
by A verified traveler from Hong Kong
Posted 15 Feb 2020
Nice dorm room, traditional Japanese bed, next to the shuttle bus stop, around 15mins bus trip from Niseko station
Comment from Hotel Management
18 Feb 2020 by Ryuichi Tsuboi, Hotel Management
Dear Thomas,
Thank you very much for your stay.
We are happy that your stay in Niseko has been comfortable and enjoyable.
See you in Niseko again.
Welcome you anytime.
Kind regards
Ryuichi Tsuboi
by A verified traveler from sydney
Posted 13 Feb 2020 on Lastminute
We loved the staff who went out of their way to accommodate our requests. The place was conveniently located. The breakfast was amazing.
Comment from Hotel Management
18 Feb 2020 by Ryuichi Tsuboi, Hotel Management
Dear Guest,
Thank you very much for your stay.
We are happy that you have been comfortable.
And we are glad you enjoyed the breakfast as well.
See you in Niseko again.
Welcome you anytime.
Kind regards
Ryuichi Tsuboi
