Ratings based on 811 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Aug 2024
I did a week of solo snowboarding and had a great time. The shuttle made getting around town very convenient. The hotel restaurants were not the best but they had plenty to choose from with even more options next door. Definitely enjoyed the fact that the lifts were literally right outside. The ski locker made it very convenient and did not cause any problems whatsoever. Thank you Hilton staff.
Comment from Hotel Management
9 Sep 2024 by Hilton Niseko Village, Hotel Management
Dear Thomas,Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Expedia.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to the pleasure of welcoming you back to Hilton Niseko Village, hopefully sometime in the near future.
3 out of 5
by A verified traveler

Posted 29 Jun 2024
Scenery was nice but not the hotel or the services
Comment from Hotel Management
9 Jul 2024 by Hilton Niseko Village, Hotel Management
Dear Ronnee,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.Please accept our most sincere apologies for the disappointment you have for not meeting your expectations.We will continue to work hard to improve our service and look forward to welcoming you back again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Posted 3 Apr 2024
Great view. Most of the restaurants at the hotel were closed. 🤔
Comment from Hotel Management
2 May 2024 by Hilton Niseko Village, Hotel Management
Dear EUNJU,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.
3 out of 5
by A verified traveler

Posted 27 Mar 2024
Adequate property facilities. Could use more dining options. Staff is friendly. Onsen was great but could use body lotion. Need more options to head to city.
Comment from Hotel Management
24 Apr 2024 by Hilton Niseko Village, Hotel Management
Dear Robyn,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We are pleased to hear that you enjoyed our facilities.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!
Comment from Hotel Management
2 May 2024 by Hilton Niseko Village, Hotel Management
Dear wai,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We greatly look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Ski school was right beside the hotel and they had an ample of amount of dining options.
Comment from Hotel Management
2 May 2024 by Hilton Niseko Village, Hotel Management
Dear Janice,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words about our restaurant.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
5 out of 5
by A verified traveler

Great place for snow skiing.

Posted 22 Mar 2024 on Hotels
Great place for snow skiing.