Ratings based on 37 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
by A verified traveler from New York
Posted 11 Aug 2024
Small scale hotel and lack of hotel staffs.
Hotel restaurant service was awful.
by A verified traveler
Posted 8 Jun 2024 on Hotels
by A verified traveler
Posted 22 Mar 2024
Fantastic new property in Niseko..great rooms, food and views
by A verified traveler
Posted 6 Mar 2024
Loved the property and stunning view. The staff was excellent, professional and attentive. We enjoyed our stay and all its amenities and delicious food. The property is far from the village, dining and shopping area, which is fine, probably part of the charm. However, the ski in /ski out was limited... various days during our stay the lifts that connect the hotel to the rest of the mountain were closed due to strong winds. Therefore came the hassle to get around the ski resort. Transportation to and from the hotel to Niseko village is scarce. You either need to catch a crowded bus with a limited schedule or reserve a private car, which is not always available. Most times you need to book a ride a day in advance. This was highly inconvenient and irritating.
by A verified traveler
Posted 2 Mar 2024
Beautiful property with friendly and helpful staff. Rooms are spacious with incredible views and food is excellent. Nice spa but gym is too small and lacks equipment. Ski in ski out except when gondola doesn’t work because of high winds ( tends to happen often). My only complaint with this property is that it should have several vans to take you into town , because taxis are scarce and public transportation not very good
by A verified traveler
Posted 13 Mar 2023
it's incredible place to stay.
by A verified traveler
Posted 14 Feb 2023
Everything is fine!
by A verified traveler
Posted 28 Dec 2022
Excellent! We love the place a lot
by A verified traveler
Posted 31 Oct 2024
